Fraud strategy analyst

About the position

The Digital Fraud Strategy Analyst is responsible for performing data analysis of activity related to the digital online banking environment and using the analysis for rule generation and/or optimization to support the detection and prevention of fraudulent activity. The analyst may also involve some root cause analysis to determine where issues are originating from. Additionally, reporting of the data on a regular cadence may be required.

Responsibilities

• Perform data analysis to determine fraud trends, insights, and opportunities.
• Use data analysis to propose rule changes to management.
• Develop reports of fraud data and trends for management.
• Maintain fraud systems by keeping rules, configurations, and policies up to date.
• Test new rules and configurations in the fraud system and measure the impact of changes in alignment with department procedures.
• Apply critical thinking skills to recognize patterns, trends, and inconsistencies within transactional and customer data.
• Collaborate with other fraud stakeholders to help create a bigger picture of current issues and solutions.
• Understand complex issues, customer risks, and financial risks associated with fraudulent activity.
• Monitor, analyze, and prevent fraud through the online banking channel.

Requirements

• Minimum 2 years of analytics experience required.
• Minimum 1 year of direct fraud experience required.
• Bachelor's degree in statistics, math, or other analytical field or 5 years of direct fraud and analytics experience required.
• Strong data analytics and extraction skills.
• Expert Excel skills and Tableau or Power BI knowledge preferred.
• Working knowledge of fraud systems used by financial institutions.
• Excellent verbal and written communication skills.
• Excellent analytical, problem solving, and organizational skills.
• Detail-oriented and strong prioritization skills.
• Ability to be a self-starter.

Benefits

• Medical with wellness incentives, dental, and vision.
• HSA with company match.
• Maternity and parental leave.
• Tuition reimbursement.
• Mentor program.
• 401(k) with 6% match.