Fraud Specialist II

Peoples Bank • Marietta, OH

8h

About The Position

This position is responsible for investigating both internal and external financial crimes committed against Peoples Bank. Expected to continuously work to understand and mitigate losses to ensure the highest level of loss avoidance and reduction. Works closely with various teams throughout the institution to assist with the investigation and deterrence of fraud. Will efficiently and accurately review and investigate the severity of alerts and assign or escalate as necessary; conduct research utilizing various methods and provide clear and timely documentation of all findings. Must be analytical and focused with the ability to comprehend and analyze documents and reports. Remains apprised of industry fraud trends, using knowledge and experience to detect instances of fraud and prevent bank loss.

Requirements

• Bachelor’s degree required or equivalent work experience.
• 2+ years of direct experience in the Fraud Investigations field preferred.
• 1+ years banking experience in retail, operations, compliance, or BSA setting required.
• Working knowledge of current bank fraud investigative and interviewing techniques.
• Works independently to continuously monitor, review, analyze, detect and prevent unauthorized or fraudulent activity.
• Ability to maintain confidentiality in respect to the customer’s financial affairs.
• Ability to comprehend investigations and provide guidance to internal team members as needed.
• Strong written and verbal communication skills.
• Effective time management and organizational skills.
• Attention to detail and mental concentration for accurately performing tasks with frequent interruptions.

Responsibilities

• Perform investigations of known and suspected internal and external criminal activities, with primary focus on civil and criminal violations of law relating to financial crimes that include, but are not limited to: Bank Fraud, Check Fraud, Employee Fraud, Check Kiting, New Account Fraud, Mobile Deposit Fraud, Loan Fraud, Identity Theft, Elder Abuse, Returned Deposited Items, ACH Fraud, Wire Fraud, ATM Fraud, Debit Card Fraud, and Online Account Takeovers.
• Monitors fraud alert transactions through the Bank’s transaction monitoring software to identify unusual or suspicious account activity. Thoroughly research incidents and/or allegations.
• Effectively interact with internal departments, as well as, other banks, companies, or local, state, and federal authorities when necessary.
• Provide excellent customer service to clients impacted by fraud and internal partners assisting clients through fraud impacts.
• Prepare and complete regulatory reports and case file documentation as required to ensure adherence to policies and procedures.
• Analysis of transactional data, assessing historical client activity to help make determinations of irregular activity and identifying trends and bringing trends to management attention.
• Demonstrate strong investigative/analytical skills and be able to formulate and clearly articulate a supportable rationale behind the decisions of the alerted activity while complying with departmental procedures.
• Maintain an acceptable caseload through effective time management, ensuring all cases are clearly and accurately documented for future reference and complete all required regulatory reports timely and accurately.
• Inform management of all active cases that require escalation, including communicating which laws were broken and what actions should be taken.
• Will perform special projects as assigned.

Benefits

• 401(k) retirement plan with an employer match
• employee stock purchase plan
• various education assistance programs such as student loan and tuition paydown/reimbursement
• paid vacation, and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level