Fraud Risk Investigator

Capital One • McLean, VA

4d • $109,900 - $137,900

About The Position

Fraud Risk Investigator Fraud Risk Services Investigators at Capital One are highly motivated Risk Management professionals with excellent fraud data analysis and investigative skills. Investigators have exposure across internal fraud monitoring functions and are comfortable with external participant reviews, working closely with internal and external teams to identify emerging fraud risks. This role supports root cause analysis efforts and translates fraud data into actionable insights that help identify risks, inform senior stakeholders, through recommendations of mitigation strategies.

Requirements

• High School Diploma, GED or equivalent certification
• At least 4 years of fraud or investigation experience within the financial services industry
• At least 3 years of data analysis experience
• At least 2 years of experience supporting, partnering and interacting with internal business clients

Nice To Haves

• Experience working within the payments industry
• Technical proficiency with SQL or Tableau
• Experience presenting data and strategic insights to senior-level audiences

Responsibilities

• Fraud Monitoring & Analysis: Perform daily, weekly, and monthly triage and analysis of Global Fraud network data; this includes producing data for consultations and managing real-time responses to network-level fraud events
• Risk & Compliance Management: Actively manage risk and participant-impacting issues, conduct investigations into participant and merchant metrics to ensure adherence to operational regulations
• Mitigation & Strategy: Develop and deploy countermeasures to mitigate fraud losses and provide post-incident analysis to inform future product planning and mitigation strategies
• Operational Support: Provide 24/7 support for network-level fraud events on a rotating schedule, conduct participant outreach during incidents, and support both in-person and remote audits
• Stakeholder Engagement: Present KPI/KRIs to business partners and leadership, while providing analytical support during consultation meetings with various business units
• Continuous Improvement: Maintain up-to-date process documentation and stay current with industry trends and technological advancements

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED