Fraud & Risk Investigator 1

Expedia Group • Springfield, MO

391d • $39,000 - $62,500

About The Position

The Fraud & Risk Investigator I role at Expedia Group is designed to safeguard the platform from fraud and risk by meticulously examining potentially fraudulent transactions. This position is part of the Booking Review Team within the Product & Technology division, focusing on providing secure and personalized experiences for travelers and partners. The investigator will analyze bookings, assess risks, and contribute to maintaining the integrity of the marketplace while supporting the company's commitment to customer satisfaction.

Requirements

• Fraud or compliance experience preferred, airline, or travel agency experience a plus.
• Possess strong interpersonal skills, self-motivation, and results-oriented approach.
• Actively demonstrates customer service, organizational, and analytical skills.
• Confidence in making instinctual decisions with little or no supervision.
• Enjoys working in dynamic and rapidly changing environments.
• Flexibility to adapt and able to handle multiple assignments while working independently.
• Abide strictly by the company data protection policies safeguarding confidential and personal information.
• Strong internet research, Microsoft Office, and overall PC skills; SQL experience a plus.

Nice To Haves

• Experience in a fast-paced environment.
• Knowledge of current fraud trends and prevention techniques.

Responsibilities

• Help the team prevent fraud, providing a benefit to the company and our customers.
• Provide an in-depth analysis of transactions to evaluate the fraud or abuse risk involved.
• Assist in identification and reporting of bugs or issues impacting the team.
• Assist in standard SQL database queries to retrieve data and produce standardized reports.
• Analyze or assist with analysis of data and reports to identify new fraudulent activity.
• Continue to grow in skill and understanding of current fraud trends.
• Assist with or perform special projects in a timely manner, as requested.
• Continually monitor email/instant messaging channels for updates/changing priorities.
• Maintain or exceed required performance standards.
• Work a hybrid schedule to ensure proper and timely development, more timely and thorough communication, building critical relationships, and supporting team culture.

Benefits

• Exciting travel perks
• Generous time-off
• Parental leave
• Global hybrid work setup
• Career development resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees