Fraud Risk Analyst 1

Hancock Whitney•Gulfport, MS

About The Position

Minimize financial losses to the bank and its customers by identifying potential fraud through review of reports and alerts produced by multiple software systems. Investigate suspect transactions using Bank software systems for research. Take immediate appropriate actions to mitigate risk: place holds and alerts, and interact with relationship officers. Work in cooperation with all business units to successfully resolve matters. Refer fraud alerts for a Level 2 investigation.

Requirements

Bachelors or Associate's degree desired, or equivalent work experience.
Two to four years related banking experience and/or training; or equivalent combination of education and experience required.
Experienced in composing documents, summaries or letters.
Basic knowledge of Microsoft Office Word and Excel.
Knowledge of banking operations, checks, deposits, wire, and ACH transactions.
Basic knowledge of fraud and kite schemes.
Ability to communicate effectively orally and in writing using the English language.
Ability to read and interpret documents.
Detail- and results-oriented; develops realistic action plans
Sets and achieves challenging goals; measures self against a standard of excellence
Maintains a stable performance and can be effective under pressure
Treats all people with respect and honor along with sensitivity to cultural differences
Approaches work and fellow associates in a manner that portrays leadership, respect, trust, courtesy, empathy, and integrity
Verbal & Written Comprehension, Business Math, Analytical, Judgment & Decision Quality and Reasoning, Business Skills Application, Technical Skills, Innovation, Strategic Thinking
Resourcefulness, Resilience, Optimism
Listening, Communication Skills - Oral & Written, Customer Focus, Collaborative
Advanced attention to detail
Ability to work under stress and meet deadlines
Ability to operate a keyboard if required to perform the essential job functions
Ability to read and interpret a document if required to perform the essential job functions
Ability to travel if required to perform the essential job functions
Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions.

Nice To Haves

Some branch banking experience preferred.
Experience with Regulation CC and placing holds.

Responsibilities

Review alerts on reports generated from multiple software systems, including but not limited to, check fraud, deposit fraud, wire and ACH fraud.
Conduct reviews on internal referrals as assigned from other departments and the Bank’s SAR Memo Referral process.
Exercise independent judgment while examining, identifying and documenting fraudulent or account activity behaviors.
Utilize Bank software systems, internet, etc. as needed for performing research.
Take immediate action to mitigate losses. Return checks, place cautions and Reg. CC holds on accounts, Hold All Funds and other measures as needed.
Complete bank official forms to close bank cards, cease ACH activity, and close online banking and mobile banking access, and other precautionary actions.
Communicate findings to relationship officers.
Provide support to branch and department personnel in regard to identifying fraud and taking action to prevent losses.
Complete internal fraud referral forms for Level 2 investigations in Microsoft Word documenting Level 1 review and actions taken.
Complete internal referral forms to BSA/AML departments and Corporate Investigations.
Maintain production and tracking reports through Excel spreadsheet entries.
Assist with projects and systems testing to ensure functionality with system upgrades.
Maintain and adhere to Bank recordkeeping standards.
Adhere to compliance regulations related to bank fraud and loss prevention, including but not limited to Bank Secrecy Act, Reg. CC and other applicable banking laws.
All other duties/special projects as assigned.
Assist with training staff.