Fraud Representative

Peoples Security Bank & Trust Company • Moosic, PA

3d

About The Position

As a Fraud Representative, you play a critical role in safeguarding our company by actively monitoring transactions, identifying potentially fraudulent activity, conducting investigations and taking necessary steps to mitigate financial losses related to fraud.

Requirements

• A High school diploma or equivalent required with specialized bank operations training/education preferred.
• Excellent oral and written communication
• Sound Judgement, problem solving skills, ability to analyze data and, identify trends
• Knowledge of government regulations, current banking regulations, procedures and operations is preferred
• Strong interpersonal skills including the ability to work will all levels of employees and types of customers
• Proficient knowledge of Microsoft Office Suite, including Word and Excel
• Proficient reading, writing, grammar and mathematical skills.
• At least two (2) years of related banking experience normally required

Nice To Haves

• specialized bank operations training/education preferred.
• knowledge of government regulations, current banking regulations, procedures and operations is preferred

Responsibilities

• Ensure compliance by assisting employees and customers with fraud and regulatory issues and questions.
• Maintain Fraud detection tools and acknowledgements to proactively identify fraud and analyze financial data to identify irregularities.
• Serve as the point person for other areas of the bank in researching and resolving fraud events.
• Take any recourse action with Card/Check/ACH/Wire/ID Theft/Elder Abuse or Insurance companies for fraud.
• Monitor transactions and account activity for suspicious behavior.
• Maintain evidence in all cases.
• Ability to draft reports and document findings.
• Ensure compliance with relevant fraud regulations and industry standards.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees