Fraud Ops Analyst

Sardine

2d•Remote

About The Position

We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures. We have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. However, we maintain a remote-first work culture. #WorkFromAnywhere We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.

Requirements

4+ years in fraud prevention, investigations, or risk management (fintech/payments strongly preferred)
Strong SQL skills, you don’t just query data, you interrogate it
Experience with BigQuery, Metabase, or similar analytics tools
Proven ability to influence client-side stakeholders with clear, data-driven recommendations
Comfort operating in ambiguity, you don’t wait for perfect instructions
Strong critical thinking and structured problem-solving skills
Clear communicator who can simplify complex fraud concepts
High ownership mindset, when something breaks, you lean in

Responsibilities

Be the fraud expert for our clients
Deep-dive into sessions, users, and transactions to uncover fraud patterns others miss
Turn manual reviews into repeatable insights that improve client fraud posture at scale
Step in when it matters most, manage active fraud attacks with urgency and precision
Participate in on-call rotation for fraud attacks and take full ownership of resolution
Recommend and optimize risk rules balancing fraud prevention and customer experience
Influence model improvements through structured analysis and real-world feedback
Turn insights into measurable outcomes (fraud rate ↓, approval rate ↑, false positives ↓)
Use SQL to analyze large datasets and surface actionable insights
Present strategic recommendations to client or internal stakeholders with clarity
Work closely with Engineering, Product, and Data Science to improve our platform
Bring real-world fraud learnings into product discussions
Contribute to building scalable, repeatable fraud solutions

Benefits

Generous compensation in cash and equity
Early exercise for all options, including pre-vested
Work from anywhere: Remote-first Culture
Flexible paid time off and Year-end break
Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
4% matching in 401k / RRSP - US and Canada specific
MacBook Pro delivered to your door
One-time stipend to set up a home office — desk, chair, screen, etc.
Monthly meal stipend
Monthly social meet-up stipend
Annual health and wellness stipend
Annual Learning stipend
Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.