Fraud Monitoring Analyst

Western Alliance Bank•Phoenix, AZ

About The Position

As a Fraud Monitoring Analyst you'll mitigate losses to Western Alliance Bank (WAB) and its customers by identifying potentially fraudulent activity occurring in the customer’s accounts. You'll work independently to identify potentially fraudulent activity on customers’ accounts and mitigate fraudulent risk, report possible fraudulent activity to the proper department, and other duties and projects as assigned. You'll monitor high-risk transactions and activity occurring through multiple payment channels, including Deposit Accounts, ACH, and Wires. Conduct daily, real-time review and tracking of fraud alerts generated by multiple fraud detection monitoring tools and services. Perform initial analysis on accounts identified with high-risk activity and responds accordingly to mitigate fraud risks such as kiting, counterfeit checks, and forgeries. Analyze chargeback data to identify fraud trends and prepares chargeback reports. Analyze the portfolio and respective fraud strategies to optimize risk and reward.

Requirements

2+ years of related experience
High school diploma required
Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Knowledge of CTRs, SARs, and OFAC
Knowledge of internal control analyses and risk assessment methodologies, Federal Financial Institutions Examination Council (FFIEC) guidelines, OFAC, and Corporate Security requirement
Intermediate speaking and writing communication skills

Nice To Haves

Zelle application preferred

Responsibilities

mitigate losses to Western Alliance Bank (WAB) and its customers by identifying potentially fraudulent activity occurring in the customer’s accounts
work independently to identify potentially fraudulent activity on customers’ accounts and mitigate fraudulent risk
report possible fraudulent activity to the proper department
monitor high-risk transactions and activity occurring through multiple payment channels, including Deposit Accounts, ACH, and Wires
conduct daily, real-time review and tracking of fraud alerts generated by multiple fraud detection monitoring tools and services
perform initial analysis on accounts identified with high-risk activity and responds accordingly to mitigate fraud risks such as kiting, counterfeit checks, and forgeries
analyze chargeback data to identify fraud trends and prepares chargeback reports
analyze the portfolio and respective fraud strategies to optimize risk and reward