Fraud Manager

Farm Credit Mid-America • Louisville, KY

8d • Hybrid

About The Position

This position will develop, implement, enhance and maintain aspects of a fraud program to promote adherence to internal fraud-related procedures and processes and existing, new or revised regulatory requirements and/or best practices. Serve as a fraud subject matter expert for the Association.

Requirements

• Bachelor's degree with 5 years relevant experience required.
• Experience in the fraud or anti-money laundering field related to commercial lending, consumer lending, consumer or agricultural servicing, or another highly regulated field relating to financial services.

Nice To Haves

• Certified Fraud Examiner, Certified AML or Fraud Professional (CAFP) designation, preferred.

Responsibilities

• Assist with the development, implementation and maintenance of the Association’s fraud program for identifying, measuring, monitoring and reporting fraud risk.
• Research, recommend and implement fraud detection and investigation software.
• Work alerts from third party vendor to determine whether fraud has occurred.
• Ensure that policies, procedures and programs comply with applicable regulatory requirements and mitigate fraud risk.
• Assist in the implementation of the Association’s fraud policies, processes and procedures for all business units including identification, prevention, detection and response.
• Assist in the creation, review and updating of processes, procedures and job aides.
• Develop adherence and escalation framework for fraud program.
• Coordinate with Organizational Development and other teams to develop and facilitate fraud training programs appropriate for job roles.
• May create and deliver fraud-related training.
• Develop reporting that outlines shifting fraud trends to mitigate fraud losses for reporting to Operational Risk Committee and other stakeholders.
• Lead fraud sub-team/committee to discuss trends and losses that reports to Operational Risk Committee.
• Assist leadership in determining acceptable fraud risk tolerances.
• Provide direct support to various business functions and/or retail offices in the application of business processes to identify fraud red flags and promote mitigation solutions.
• Field inquiries, interpret questions, research, and provide appropriate and timely guidance and assistance.
• Make effective recommendations to mitigate risk.
• Serve as a subject matter expert on fraud-related matters as projects and initiatives are introduced, implemented and revised.
• Participate on the front end of new product and service development to proactively consider and address fraud issues during implementation as well as provide ongoing support post-implementation.
• Lead activities or projects to effectively implement fraud risk-mitigation controls and principles.
• Monitor emerging fraud issues and assist in assessing potential exposure to the Association.
• Investigate all fraud-related cases referred by business partners.
• Conduct interviews with customers, employees and potential victims to compile research.
• Maintain detailed records of all investigations.
• Assist Legal with gathering information to ensure criminal referrals are completed as required.
• Facilitate partnership with law enforcement when necessary to assist investigations.
• Work with cross-functional teams including Risk, Legal, Compliance, Business Technology, Audit, and Lending Support.
• Develop and maintain Association-wide fraud risk assessment.
• Participate in the development and/or presentation of an overview of the Association’s fraud program to senior leaders or others as appropriate or requested.
• Effectively communicate fraud concepts in person and in writing.
• Participate in creating fraud updates for employees and customers to post on company intranet, website or distribution via other channels.
• Represent and communicate the Association’s purpose and values.
• Comply with Association conduct and security policies and confidentiality expectations.

Benefits

• Farm Credit Mid-America provides a competitive total rewards package to our team members.
• This includes an award winning 401(k) Plan.
• Our Health and Financial wellness benefits provide safety, security and peace of mind for you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees