Fraud Manager I

JPMorgan Chase & Co.•Columbus, OH

About The Position

As a Fraud Manager I within JPMorganChase, you will play a pivotal role in safeguarding our financial systems from fraudulent activities. Your expertise in identifying at-risk customers and transactions will be crucial in preventing money laundering and other financial crimes. You will leverage your tech literacy to stay abreast of emerging technologies and use data analytics to identify patterns and trends in fraudulent activities. Your ability to collaborate across functions and your customer service skills will be key in providing front-line support and training to colleagues on fraud prevention policies and procedures. Your role will also involve strategic thinking and systems thinking to continuously improve our fraud detection processes. Your impact will be felt within the department, contributing to the overall security and integrity of our financial systems.

Requirements

Two or more years of experience or equivalent expertise in fraud detection and prevention, with a focus on identifying at-risk customers and transactions.
Demonstrated proficiency in using data analytics to interpret patterns and trends in fraudulent activities.
Proven ability to understand and apply emerging technologies that impact business, particularly in the context of fraud prevention.
Experience in cross-functional collaboration, with a track record of working effectively with different departments to achieve common goals.
Proficiency in customer service, with a focus on proactively seeking feedback to improve systems and processes related to fraud prevention.

Responsibilities

Monitor customer transactions and utilize data analytics to identify potential fraudulent activities, ensuring the security of our financial systems.
Implement and maintain fraud prevention policies and procedures, leveraging your understanding of relevant principles and practices in the field.
Collaborate with credit risk and other departments to enhance fraud detection processes, contributing to the overall strategy of fraud prevention.
Monitor emerging technologies and legislative changes that impact business and apply this knowledge to enhance our fraud prevention systems.
Provide training and guidance to colleagues on the organization's fraud prevention policies and procedures, fostering a culture of vigilance and awareness.