Fraud Management Intake Specialist
Mountain America Credit Union•Idaho Falls, ID
389d•Remote
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About The Position
The Fraud Management Intake Specialist is responsible for providing primary phone support to members and internal customers by addressing fraud-related inquiries, filing fraud affidavits and card claims, and resolving alerts to mitigate potential losses. This role emphasizes quality service across various communication channels to enhance members' financial relationships with the credit union.
