Fraud Detection Associate
Genpact•Richardson, TX
381d•$35,360 - $35,360
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About The Position
The Fraud Detection Associate role at Genpact involves monitoring and managing fraud alerts in a contact center environment. The position requires knowledge and experience in fraud prevention and detection, with a focus on ensuring compliance with operational procedures while providing excellent customer service. The associate will be responsible for verifying authorizations, contacting financial institutions regarding suspicious activities, and resolving issues escalated from customer service.
