Fraud & Claims Controls Lead Business Analyst (Remote)

Virtual Agent • Hoboken, NJ

248d • $51 - $63 • Remote

About The Position

We are seeking a highly skilled Lead Business Analyst to drive control optimization and automation efforts within fraud and banking operations. This high-impact role focuses on improving risk control environments by identifying inefficiencies, assessing automation potential, and leading prioritization efforts for scalable remediation. This is a strategic role that operates at the intersection of risk management, business analysis, and emerging technologies (RPA, AI). You will lead senior-level assessments, collaborate with cross-functional teams, and serve as a key interface between control owners and technical automation teams. You'll also mentor junior analysts and play a lead role in driving control rationalization across multiple business units.

Requirements

• 5+ years of experience in risk management, control design, or business analysis in a banking or financial services environment.
• Demonstrated experience in control rationalization and control framework optimization.
• Strong familiarity with automation tools and strategies (e.g., RPA, AI, workflow automation).
• Proven ability to lead cross-functional teams and collaborate with risk, fraud, ops, and IT.
• Hands-on experience building or improving controls in fraud, financial crimes, or claims operations.
• Excellent written and verbal communication skills; able to synthesize and present complex data clearly.
• Tech-forward and analytical; thrives in environments without rigid frameworks or legacy systems.

Responsibilities

• Lead deep-dive reviews of existing control environments in fraud and claims.
• Identify control gaps, overlaps, or inefficiencies; recommend right-sized improvements.
• Apply control design best practices aligned to regulatory expectations and operational goals.
• Define business cases and document requirements for automation opportunities.
• Partner with an automation team (tech stack-agnostic) to scope solutions.
• Evaluate control effort, complexity, and value to support initiative prioritization.
• Develop prioritization frameworks based on business value, risk exposure, and effort.
• Assist with execution roadmaps and coordinate delivery timelines.
• Serve as the bridge between business stakeholders, control owners, and automation partners.
• Translate technical and control-specific language into clear, actionable documentation.
• Prepare executive-ready presentations and analysis summaries.

Benefits

• $51.00 - $63.00/hour (W2)
• W2 Contract | 12+ Months

What This Job Offers

• Career Level: Senior
• Industry: Administrative and Support Services