Fraud and AML Analyst

ATLANTICUS • Atlanta, GA

10d

About The Position

Research and analysis of Mastercard, Visa and private label account activity to detect fraudulent activity Analyzes accounts and review activity for potential fraud, first party fraud, potential SAR referrals, and possible money laundering Act as a front-line resource and escalation point regarding suspicious activity Performs complex investigations regarding suspected fraudulent activities Frequent interaction and communication with customers, internal customer service, and merchant partners Supports essential departmental functions and performing back up duties as needed Handles and resolves escalated customer calls and inquiries Assists in special projects upon request Reviews documentation provided by applicants and existing customers to determine validity

Requirements

• Solid understanding of fraud risks, processes, and procedures
• Sound judgment and ability to deal with customer issues in both a routine and complex environment
• Ability to analyze, solve problems, and make decisions effectively and independently
• Ability to manage multiple diverse tasks simultaneously
• Microsoft office suite and windows experience

Nice To Haves

• AML/ BSA knowledge
• Fiserv Product experience
• Experience with credit card products, and knowledge of related regulations

Responsibilities

• Research and analysis of Mastercard, Visa and private label account activity to detect fraudulent activity
• Analyzes accounts and review activity for potential fraud, first party fraud, potential SAR referrals, and possible money laundering
• Act as a front-line resource and escalation point regarding suspicious activity
• Performs complex investigations regarding suspected fraudulent activities
• Frequent interaction and communication with customers, internal customer service, and merchant partners
• Supports essential departmental functions and performing back up duties as needed
• Handles and resolves escalated customer calls and inquiries
• Assists in special projects upon request
• Reviews documentation provided by applicants and existing customers to determine validity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees