Fraud Analytics and Innovation Senior Leader - Payment Card Tokenization Fraud Strategy

Bank of America • Newark, NJ

11h • $180,000 - $246,000 • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for managing a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance. We are looking for a collaborative and knowledgeable Fraud Risk Liaison to serve as the dedicated bridge between the Payment Card Tokenization Fraud Strategy team and the Digital organization. In this pivotal partnership role, you will represent fraud strategy perspectives on upcoming digital initiatives, ensuring proactive identification and mitigation of fraud risks while supporting seamless product delivery. You will focus on relationship management, risk advisory, impact assessments, requirements gathering, and oversight of token lifecycle integration. The emphasis is on enabling Digital teams to launch secure, innovative experiences efficiently, while safeguarding the organization against tokenized payment fraud threats.

Requirements

• Bachelor’s degree
• Strong working knowledge of payment card tokenization ecosystems
• Experience in payments risk, fraud risk management, compliance, or product risk advisory roles within financial services, fintech, or payment processing environments
• Familiarity with anti-money laundering (AML) principles and investigations in payments context and the role of anomalous transaction detection in identifying potential fraud or AML red flags
• Excellent interpersonal and communication skills; ability to explain complex fraud/tokenization concepts clearly to technical and non-technical audiences
• Solid understanding of fraud economics and risk-reward trade-offs
• Experience reviewing or contributing to technical requirements, architecture discussions, or integration specs from a risk perspective
• Strong written and verbal communications skills
• Proficiency in various MS tools including Excel, Access, PowerPoint, and SharePoint

Nice To Haves

• Master’s degree
• 3+ years of experience in SQL querying
• 3+ years in business analysis and consulting
• Direct exposure to digital banking, mobile payments, digital wallet integrations, or tokenization implementations in a product delivery context
• Background collaborating in Agile/Scrum environments with product and engineering teams
• Knowledge of relevant standards and regulations (EMVCo Tokenization, PSD2, PCI DSS, etc.)
• Certifications such as CFE, CAMS, or payments-specific credentials are a plus

Responsibilities

• Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance
• Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for their business unit(s)
• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
• Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work
• Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions
• Act as the bridge between Fraud strategy and Digital team on all upcoming initiatives involving payments, digital wallets, mobile features, contactless experiences, or token-based flows.
• Partner closely with digital product managers, fraud strategy managers, technology managers, and designers to evaluate existing flows and provide clear guidance on potential fraud impacts, customer experience trade-offs, and recommended safeguards.
• Conduct thorough fraud risk assessments for new digital features/initiatives: evaluate how changes may introduce or amplify risks in tokenized environments, quantify potential exposure, and propose balanced mitigation approaches.
• Facilitate deep-dive discussions and reviews of token lifecycle management aspects.
• Translate fraud strategy needs into clear, prioritized infrastructure and technical requirements for Digital and Engineering teams.
• Monitor and communicate emerging tokenized fraud trends, threat intelligence, and lessons learned from incidents to Digital partners, helping inform roadmap prioritization and design decisions.

Benefits

• industry-leading benefits
• access to paid time off
• resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve
• annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees