Fraud Analytics and Innovation Senior Leader - Emerging Fraud Technology

Bank of America • Chandler, AZ

77d

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for managing a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.

Requirements

• 5+ years of Fraud experience.
• B.A./B.S in Computer Science, Data Science, Engineering, Business, Statistics or quantitative related field.
• SQL and/or SAS coding ability.
• Advanced knowledge of Excel.
• Excellent communication and presentation skills.
• Experience analyzing and optimizing complex systems and controls.
• Experience managing competing priorities.
• Ability to understand the information needs of business users and senior leaders and build to those specifications with minimal direction.

Nice To Haves

• 10+ years of Fraud experience.
• Experience deploying and using AI-based solutions to drive business value.
• Experience optimizing deployment and ongoing management of risk mitigation tools.
• Advanced degree in Computer Science, Data Science, Engineering, Business, Statistics or quantitative related field.
• Fraud and/or Claims background with focus on Authentication.
• Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Deposits, Online Retail Merchant, Payment Processing, Digital, Call Center, etc.).
• Demonstrated ability to manage cross-functional teams.

Responsibilities

• Lead analysis to optimize deployment and efficacy of new authentication tools.
• Explore AI solutions and tools to continually improve fraud control economics.
• Navigate internal governance and regulatory space to deploy AI and other advanced tools in a well-governed manner (model risk management and AI toll gates).
• Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize authentication and other fraud-related investments across channels (online, call center, in-person).
• Facilitate regular routines for stakeholders and senior executives.
• Build and lead cross-functional teams to solve complex, high impact business problems.
• Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions.
• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.
• Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics.
• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management.
• Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree