Fraud Analyst

Umpqua Bank • Tigard, OR

391d • $53,560 - $68,640

About The Position

The Fraud Analyst at Umpqua Bank plays a crucial role in identifying and preventing fraudulent transactions. This position involves analyzing fraud trends, monitoring customer accounts, and collaborating with various business lines to enhance fraud prevention techniques. The analyst will also contribute to the improvement of departmental procedures and ensure compliance with bank regulations.

Requirements

• Bachelor's Degree or equivalent experience in audit, operations, financial analysis, or accounting/bookkeeping.
• 2-4 years of experience in store operations, compliance, analysis, and fraud prevention.
• Banking industry experience preferred.
• Knowledge of fraud prevention concepts and common fraud schemes.
• Demonstrated knowledge of bank computer systems and Microsoft Office software.
• Willingness to be a continual learner.
• Ability to train and present to audiences.

Nice To Haves

• Working toward or willingness to obtain Certified Fraud Examiner (CFE).

Responsibilities

• Proactively identify possible fraudulent transactions and intervene to prevent them.
• Contact customers to confirm the validity of transactions.
• Analyze fraud trends, emerging fraud schemes, and industry news to recommend proactive fraud prevention techniques.
• Contribute to the continual improvement of departmental procedures.
• Partner with various business lines to monitor and prevent fraud, ensuring prompt investigation of identified fraud.
• Monitor customer accounts, transactions, and payment processes to identify and prevent fraudulent transactions.
• Contact customers and bank associates to confirm the legitimacy of high-risk payment transactions.
• Analyze current processes for opportunities in fraud prevention and procedural updates.
• Review system reports for high-risk accounts and internal fraud.
• Compile ad-hoc reporting and complete analysis requests for management.
• Participate in the implementation of new fraud prevention related computer systems and tools.
• Assist in the planning, creation, and maintenance of complex analyses.
• Demonstrate compliance with all bank regulations and complete required training.
• Maintain knowledge of Bank's policies regarding Bank Secrecy Act and other regulations.
• Coach, mentor, or train others as a subject matter expert.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• On-the-job training
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees