Umpqua Bank-posted about 1 year ago
$53,560 - $68,640/Yr
Full-time • Entry Level
1,001-5,000 employees
Credit Intermediation and Related Activities

The Fraud Analyst at Umpqua Bank plays a crucial role in proactively identifying and preventing fraudulent transactions. This position involves analyzing fraud trends, monitoring customer accounts, and collaborating with various business lines to enhance fraud prevention techniques. The analyst will also contribute to the improvement of departmental procedures and ensure compliance with bank regulations.

  • Proactively identify possible fraudulent transactions and intervene to prevent them.
  • Contact customers to confirm the validity of transactions.
  • Analyze fraud trends, emerging fraud schemes, and industry news to recommend proactive fraud prevention techniques.
  • Monitor customer accounts, transactions, and payment processes to prevent fraudulent transactions.
  • Contact customers and bank associates to confirm the legitimacy of high-risk payment transactions.
  • Analyze current processes for opportunities in fraud prevention and procedural updates.
  • Review system reports for high-risk accounts and internal fraud.
  • Compile ad-hoc reporting and complete analysis requests for management.
  • Participate in the implementation of new fraud prevention related computer systems and tools.
  • Assist in the planning, creation, and maintenance of complex analyses related to bank processes and concepts.
  • Demonstrate compliance with all bank regulations and keep up to date on regulation changes.
  • Follow all bank policies and procedures and complete required training.
  • Maintain knowledge of Bank's written policies regarding Bank Secrecy Act and other regulations.
  • Coach, mentor, or train others as a subject matter expert.
  • Embrace and foster the Umpqua corporate culture.
  • Bachelor's Degree or equivalent prior experience in audit, store operations, financial analysis, or accounting/bookkeeping.
  • 2-4 years of experience in store operations, compliance, analysis, and fraud prevention, preferably in the banking industry.
  • Knowledge of fraud prevention concepts, practices, and common fraud schemes.
  • Demonstrated knowledge of bank computer systems, Microsoft Office, and data analysis tools.
  • Willingness to be a continual learner.
  • Ability to train and present to audiences or interest in learning to do so.
  • Working toward or willingness to obtain Certified Fraud Examiner (CFE).
  • Comprehensive healthcare coverage (medical, dental, and vision plans)
  • 401(k) retirement savings plan with employer match
  • Employee assistance program
  • Life insurance
  • Disability insurance
  • Tuition assistance
  • Mental health resources
  • Identity theft protection
  • Legal support
  • Auto and home insurance
  • Pet insurance
  • Access to an online discount marketplace
  • Paid vacation, sick days, volunteer days, and holidays
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