Fraud Analyst

Suncoast Credit Union • Tampa, FL

2d • $66,000 - $97,000 • Remote

About The Position

The Fraud Analyst is responsible for the collection, synthesis, and evaluation of all data related to fraud. Through thoughtful identification and collection of data and subsequent designed reporting, this individual will identify fraud trends and build data-based recommendations to counter emerging threats. The solutions implemented will be monitored for quality, consistency, and performance, while actively looking for additional trends and threats. The ideal candidate possesses the ability to collect and analyze raw data and prepare visualizations that are translated into digestible and documented insights to form recommendations. A background in fraud tactics is desired but not required. This position will work closely with the Supervisor of Risk Analytics and the Data Analytics team.

Requirements

• Bachelor’s degree in business administration, finance, computer science, risk management, or a related field (A comparable combination of work experience and training may be substituted for education requirements)
• 4+ years of data analysis experience, preferably with a financial institution
• Experience with Business Intelligence tools such as PowerBI, Tableau, Qlik
• Knowledge of Structured Query Language (SQL), SSRS report writing, Spark, Python or R is required
• Excellent analytical and quantitative skills, including root cause and trend analysis
• Good verbal, written, and interpersonal communication skills to effectively communicate with team members and external stakeholders
• Good presentation skills to communicate complex results to business audiences not familiar with data and analytics
• Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
• Accurate, detail-oriented, and organized with task management
• Strong analytical and problem-solving skills with the ability to interpret large amounts of data

Nice To Haves

• A background in fraud tactics is desired but not required.

Responsibilities

• Leverage data to provide reports, visualizations, and dashboards to identify the root cause of reoccurring fraudulent transactions (examples include “what if” scenarios, historical analysis, incident case analysis, and monthly reports)
• Assist with developing key performance indicators and associated tracking, trending, and patterns
• Utilize KPIs to gather and document reporting business requirements, and to build, test and implement reporting needs
• Analyze, test, and validate results to generate reports and dashboards
• Address user questions concerning data integrity
• Monitor, maintain, and optimize performance reports and alerts
• Measure and evaluate existing credit union tools designed to identify risk-related losses
• Recommend and assist with the implementation and adjustments to tool parameters or development with dynamic threats
• Generate and automate reports focused on transaction analysis and detection
• Own designated fraud analytics data tables and supporting data dictionaries, ensuring definitions, lineage, and business rules are accurate and up to date
• Work cross-functionally with Data Analytics, Technology, and business partners to identify requirements, resolve data quality issues, and deliver certified 'gold standard' datasets for reporting, dashboards, and decisioning
• Assist with transitioning automatic detection to automatic account flagging
• Contribute to a supportive, efficient, positive, and professional team environment in the Risk Management area
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
• Attend educational events to increase professional knowledge

Benefits

• Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year
• For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees