Fraud Analyst

Barclays • Henderson, NV

378d • $46,800 - $53,000

About The Position

The Fraud Analyst role is focused on monitoring customer accounts for suspicious or fraudulent activities and taking appropriate actions when necessary. This position involves collaboration with various internal stakeholders and law enforcement agencies, development of fraud prevention strategies, and management of key performance indicators (KPIs) to enhance fraud detection and prevention efforts.

Requirements

• Experience in call centre operations.
• Experience in customer service, both in-person and virtual.
• Experience working in a hybrid or virtual environment.
• Moderate computer literacy and troubleshooting skills.
• Dependable and reliable work ethic.
• Previous experience in fraud detection, bank operations, or call centre banking.

Nice To Haves

• Experience with risk and controls, change and transformation, and strategic thinking.
• Job-specific technical skills related to fraud analysis.

Responsibilities

• Monitor customer accounts for suspicious or fraudulent activities.
• Execute customer query support, including credit card inquiries and account management related to suspected fraud.
• Collaborate with internal stakeholders and law enforcement agencies on potential fraud cases.
• Develop and implement fraud prevention strategies and procedures using detection tools and technologies.
• Support business operations teams, including risk management, compliance, and customer care.
• Identify trends and developments related to regulatory requirements and internal policies for fraud prevention.
• Manage and develop KPIs to measure the effectiveness of fraud prevention operations.
• Monitor financial transactions for potential fraud and conduct investigations.

Benefits

• Competitive salary range from $46,800 to $53,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed