Fraud Analyst

PATRIOT BANK, N.A. • Los Angeles, CA

63d

About The Position

Motivated team player that will perform Risk monitoring reviews and investigations with a specific focus on the card transaction channel. Based on investigations the candidate must be able to draw logical and reasonable conclusions based on the behaviors and alerts and communicate the findings. Support fraud prevention and monitoring processes of the Risk department. A background in BSA/AML fields. Protect the integrity of the prepaid and payments systems, adhere to the rules, policies, and procedures to mitigate fraud and chargeback risks to clients and customers. Review and analyze transactional data and account activity for unusual, potentially suspicious, and suspected fraudulent activity that derive from the bank’s alert detection systems and processes. Conduct due diligence, evaluate the circumstances, and recommend appropriate risk-based actions for any cases of potential fraud; escalate as necessary. Collaborate with personnel from other departments when conducting investigations, as appropriate. Communicate with management on internal control deficiencies detected during the account monitoring/investigative processes. Maintain knowledge of the bank’s products, services, customers and geographic locations, and the potential fraud risks and mitigants associated with those activities. Maintain proficiency in all aspects of BSA/AML compliance. Actively support managers and supervisors with AML/Fraud investigations, while coordinating with team members and other departments to determine the proper course of action in handling potentially suspicious activity as required by applicable global regulatory, law enforcement or, Financial Crimes Units (FCU). All employees are responsible for compliance with the Bank Secrecy Act and in some roles, OFAC regulations. Depending on your job responsibilities, more or less aspects of the regulations may apply, but at a minimum, all employees are responsible for reporting suspicious activity they identify in the course of performing their job duties. This includes activities conducted by customers, fellow employees, board members, and vendors.

Requirements

• Requires a high level of tact and integrity due to frequent communication with high-level contacts.
• Superior written and verbal communication skills, must speak English.
• Ability to work independently in conducting research and providing data-driven analytical risk insights.
• Advanced analytical, investigative, and problem-solving skills.
• Ability to communicate and document review findings and take risk-related decisions.
• Ability to work in a fast-paced and dynamic environment, handle multiple tasks, and meet deadlines.
• Excellent technical skills including Microsoft Office.

Nice To Haves

• Bachelor’s Degree – preferred.
• Fraud experience - minimum one year in online risk (fraud/AML/CTF) prevention.
• Prepaid and payment channels experience – minimum of one year.
• AML monitoring/investigations experience – minimum one year.
• Ability to utilize performance data to analyze and report.
• Experience developing and/or maintaining an organizational Fraud Policy.

Responsibilities

• Perform Risk monitoring reviews and investigations focused on the card transaction channel.
• Draw logical and reasonable conclusions based on behaviors and alerts.
• Support fraud prevention and monitoring processes of the Risk department.
• Review and analyze transactional data and account activity for unusual, potentially suspicious, and suspected fraudulent activity.
• Conduct due diligence and recommend appropriate risk-based actions for potential fraud cases.
• Collaborate with personnel from other departments during investigations.
• Communicate with management on internal control deficiencies detected during monitoring processes.
• Maintain knowledge of the bank’s products, services, customers, and potential fraud risks.
• Maintain proficiency in all aspects of BSA/AML compliance.
• Support managers and supervisors with AML/Fraud investigations.

Benefits

• 401K
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Flexible Spending Account
• Employee Assistance Program
• Paid Time Off

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees