The Fraud Agent I provides a range of analytical, adjudication, detection, operational, escalation and/or evaluation process support for a defined area or function like Claims/Detection/Specialty within the Fraud group. This role is generally responsible for minimizing losses to customers and the Bank and contributing to the management of adverse impacts and reputational risks as part of the resolution and recovery process. The schedule is Tuesday-Saturday from 7:30AM-4:00PM. The position works autonomously within established procedures and/or is responsible for activities involving multiple steps, systems, and jurisdictions. It requires working knowledge and skills in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk.