Franchise Development & Recruitment Specialist

EWC Corporate LLC•Plano, TX

About The Position

This role is a key member of the Business Development team, supporting brand growth through three aspects: franchise recruitment, development operations, and system administration. System Administration (60%): Owner of franchise reporting, development transactions, FranConnect administration, and cross-functional coordination. Franchise Recruiting (30%): You will serve as the first point of contact for prospective franchise candidates, conducting initial screening (background, credit, financial qualification, and entity review) and managing candidates through the development process. Development Support (10%): Support the broader development team on ad hoc requests across the market mapping, strategy, design and construction agendas

Requirements

Analytical mindset with ability to identify risks and improve processes
Strong cross-functional communication and collaboration skills
High level of organization, integrity, and business acumen
Ability to thrive in a fast-paced, high-growth environment
Minimum of 3 years of relevant experience

Nice To Haves

Franchise recruitment and/or exposure to franchising business
Experience in a high-growth franchise organization (preferred)
FranConnect (preferred) or equivalent CRM/tool

Responsibilities

Serve as primary administrator for FranConnect (Sales and Info Manager modules)
Manage user access, workflows, data integrity, and reporting
Track and process all franchise transactions (new licenses, transfers, renewals, remodels, relocations, closures)
Partner with Legal on document timelines
Troubleshoot system issues and coordinate with FranConnect support
Manage temporary closures and ad hoc system requests
Conduct initial candidate screening and advance qualified leads to Director of Franchise Sales
Manage candidate progression through the development and approval process across departments
Ensure compliance with FTC regulations and franchise disclosure requirements
Partner with Legal, Operations, Finance, and other stakeholders to maintain alignment and transparency
Track timelines, identify risks, and improve development process efficiency
Deliver accurate executive reporting
Process and report on franchise transactions and development activity
Build and distribute custom leadership reports
Location Administration within Profit Keeper
Identify and implement workflow improvements
Coordinate trade shows, vendor relationships, and marketing collateral