Franchise Coordinator

7-Eleven•Irving, TX

2d•Onsite

About The Position

The position's primary responsibility is to monitor and support franchise system activity - specific to franchise agreement creation and execution as well as franchise qualification process - and respond to a variety of franchise related requests from the Dr. Manager, Franchise Specialist and Franchise Sales Manager. This role requires a high level of confidentiality. This position is based in Irving, Texas and will require the individual to work onsite at our corporate office located in Irving, TX.

Requirements

High School/GED
3+ years of relevant work experience
Expert knowledge of Microsoft Office – to include excel and power point
Oracle knowledge
Experience with problem solving – moderately complex situations
Experience documenting processes
Strong organizational skills
Strong communication skills
Detail oriented

Responsibilities

Supports daily and monthly franchise agreement creation, execution and distribution leading up to a changeover – tracks all steps in the process and supports accountability
Weekly status calls with the dedicated Sales Team to stay informed of agreements yet to be signed and the changeover dates of the agreements already signed.
Prepare the agreements with the appropriate state specific documents.
Route the prepared agreement to the printer for distribution to the Specialist
Distribution of the various signed vendor amendments prior to changeover
Deposit all income received with signed agreements
Using PRC (Oracle) and InDesign software to creates agreements – supporting different transactions both revenue generating and non-revenue generating transactions i.e. renewals, transfers, entity changes etc.
Creates goodwill packets for Franchisees interested in selling their stores
Gather financial data specific to the store
Complete and distribute the packet
Support the franchise qualification process by:
Ordering background checks from a third party
Setting up Quality Assurance packets for review
Managing Quality Assurance packet activity/progress
Agreement document verification
Verification of accuracy of documents – agreements, Sales Force information, incorporations, agreement changes and cancellations etc.
Used Salesforce – application tracking system – to verify agreement accuracy.
Timely files UCC for every store sold and changed over
Assist with problem solving and conflict resolution as it relates to franchise agreements as well as QA packets
Collaborates with other departments – supporting timely changeovers – i.e. Licensing, Payroll Services, Financial Planning, Corporate Insurance etc.
Creates/prepares ad hoc reports/documents and supports other special projects as needed