Franchise Business Consultant

Restore Hyper Wellness

89d • $90,000 - $103,000

About The Position

The Franchise Business Consultant plays a pivotal role in driving franchisee profitability, engagement, satisfaction, and growth by implementing action plans and processes that foster operational excellence. With a focus on maximizing studio profitability and enhancing systemwide EBITDA, this role serves as the key link between the Restore Support Center and the franchise network. Franchise Business Consultants provide expert guidance, share proven best practices, and ensure consistent alignment with brand standards. By maintaining deep knowledge of their studio portfolio, they transform insights into actionable, repeatable strategies that deliver measurable results and sustained growth.

Requirements

• Bachelor’s degree in Business, Management, Marketing, or related field.
• 3–5 years of experience in franchise operations, multi-unit retail, hospitality, or wellness industry.
• Proven track record of driving revenue growth, profitability, and operational improvements across multiple locations.
• Strong business acumen with the ability to interpret financial statements, KPIs, and performance metrics.
• Skilled in analyzing data and translating insights into actionable strategies.
• Proficiency with Microsoft Office Suite and familiarity with CRM/project management tools.
• Expertise in interpreting data and delivering actionable insights to stakeholders.
• Exceptional leadership and coaching skills, with the ability to inspire franchisees to achieve results.
• Strong interpersonal and relationship-building capabilities, ensuring franchisee engagement and collaboration.
• Excellent communication, facilitation/presentation, and relationship-building skills.
• Ability to influence and motivate franchise owners and their teams toward shared goals.
• Highly organized with the ability to manage multiple priorities and meet tight deadlines.
• Willingness to travel up to 50% of the time.

Responsibilities

• Support owners and managers through in-person visits, virtual meetings, emails, and phone support to guide studios toward profitability.
• Develop and implement action-plans based on real-time data to improve studio performance, focusing on raising profitability and EBITDA.
• Act as the primary point of contact between the Restore Support Center and the franchisee system, promoting the exchange of successful strategies and operational practices.
• Conduct monthly business reviews and annual audits to measure and track studio performance and KPIs.
• Ensure One Restore adoption across all studios.
• Collaborate with the corporate studio team to share best practices, particularly for studios struggling to become profitable.
• Gather feedback from franchisees to inform corporate decisions, representing their needs and challenges.
• Identify and relay recurring or critical issues from the field to the Restore Support Center, collaborating on long-term solutions.
• Develop and present reports highlighting franchise performance trends, successes, and areas requiring corporate attention.
• Serve as a clear and consistent communication bridge between owners and the Support Center, ensuring franchisees stay informed on initiatives, policies & compliance, and resources while fostering trust and alignment.
• Guide franchisees in identifying growth opportunities, including upselling services, expanding customer bases, and improving retention rates.
• Provide expertise on localized marketing strategies that align with corporate campaigns and drive revenue.
• Ensure franchisees are meeting key performance metrics such as conversion rates, customer satisfaction scores, member churn, utilization, and profitability margins.

Benefits

• Competitive salary and annual bonus.
• Complementary and discounted therapies with local partners.
• Insurance benefits effective within 30 days of start date: This includes Curative Health and offers benefits like free NOOM memberships.
• 401k match up to 4%.
• Monthly fitness reimbursement.
• Flexible PTO.
• Prudential offers team member financial planning.
• LifeMart Discounts: An account filled with discounted travel, events, tickets, and entertainment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees