Franchise Business Consultant
About The Position
About Us Elevated Brands is a franchise platform that partners with entrepreneurs to grow and operate successful businesses. We support franchise owners with tools, resources, and coaching to drive performance, guest satisfaction, and profitability. Job Summary We are hiring a Franchise Business Consultant (FBC) to provide operational support, business coaching, and performance analysis to franchise owners of Heights Wellness Retreat and Massage Heights. The FBC will work closely with franchisees to improve results and ensure brand standards are met. At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights
Requirements
- 3+ years in franchise operations, multi-unit management, or consulting.
- Strong analytical skills with the ability to interpret P&Ls and KPIs.
- Excellent communication and coaching abilities.
- Experience in membership-driven wellness and/or fitness industries.
- Willingness to travel throughout the United Sates regularly (up to 50% of time).
Responsibilities
- Partner with franchisees to review business performance and identify opportunities.
- Provide coaching in operations, staffing, training, marketing, and guest experience.
- Review financial performance and recommend improvements.
- Conduct site visits to ensure compliance and guest experience standards.
- Provide coaching to help franchisees reach growth and profitability goals.
- Collaborate with internal teams to deliver resources and best practices.
Benefits
- Competitive pay + performance incentives
- Health, dental, vision coverage
- Growth and career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
