Franchise Business Consultant-Latin America & Caribbean

Little Caesars Pizza • Miami, FL

107d

About The Position

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact. Your Mission: Serves as a business consultant to assigned franchise owners (franchisees), or candidates applying to become franchisees, to assist in the achievement of operational excellence. Maintains an ongoing liaison between the company and franchisees or candidates requesting consideration to become a franchisee with area of responsibility. Provide tools, counsel, and advises either directly or through functional experts, to franchisees in all aspects of their business and store operations, including food and labor cost control; expense control; overall financial analysis; safety and sanitation; product quality control; training; customer relations; marketing; development; and supply chain. Successful execution of the job’s responsibilities will be reflected in improving sales trends, increasing franchisee and corporate profitability, acceptable and improving operational execution, franchisee participation in corporate programs and similar demonstrations of overall business improvement and customer service.

Requirements

• Bachelor’s degree in business, marketing or related field, or equivalent work experience.
• Four years previous restaurant/retail management experience.
• Strong relationship, team building and communication (written and verbal) skills.
• Demonstrated planning, analytical, problem-solving, and decision-making skills.
• Basic proficiency with the MS Office Suite (notably MS Word, MS Excel, and MS PowerPoint).
• Ability to travel by airplane and automobile to visit franchisees.
• Requires mode of transportation to travel locally to office, stores, and/or other company locations.
• Ability to lift and move up to 55 pounds and reach and move items from as high as six (6) feet and as low as six (6) inches off the ground.
• Ability to understand direction, instructions, and product specifications.
• Little Caesars operation experience (a certified Little Caesars training manager or region manager with a proven record of profitability).
• Multi-unit management experience.
• Point of Sale system experience.
• Knowledge of legal and other issues related to franchising.

Responsibilities

• Serves as liaison between corporate departments and franchise owner and candidates requesting consideration to become franchisees for assigned markets.
• Establishes and maintains effective working relationships with corporate departments such as company operations, marketing, real estate, finance/accounting and human resources.
• Provides support to franchisees and candidates in site development, training, operations, marketing, financial services, and overall understanding of the company.
• Oversees and reports on any changes to the market conditions of assigned region.
• Makes recommendations to improve upon any change in the market condition.
• Assists franchisees and candidates in reviewing business plans.
• Analyzes and interprets financial data to identify areas of improvement or development.
• Provides effective training and communications to franchisees and their staff.
• Guides and enables franchisees on meeting or exceeding company quality standards.
• Conducts onsite business reviews and operational evaluations.
• Provides follow-up visit reports documenting highlights of operations and areas of opportunity for improvement.
• Assists franchisees in the implementation and review of all company related training programs.
• Maintains appropriate documentation for all assigned franchisees.
• Oversees and assists franchisees in coordinating activities of re-opening, new store grand openings, remodeling, relocating, closing, or operating of a store.
• Maintains regular communication with Director to appraise of all pertinent issues.
• Travels to and within area of support to understand market dynamics and assist current franchises.
• Provides leadership and direction to colleagues.
• Encourages a high level of team spirit and sets a positive example for colleagues and recruits.
• Assists with training, post-opening training and ongoing training programs.
• Aids in developing materials and making presentations at special meetings.
• Assists sourcing/purchasing, quality assurance, and distribution teams in monitoring product availability and quality.
• Performs other franchise support or recruiting activities as required.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid holidays and paid time off.
• Legal and counseling services.
• Flexible spending accounts.
• Disability and adoption benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees