Franchise Business Coach

Tierra Encantada HQ•Minneapolis, MN

3d•$90,000 - $105,000

About The Position

Tierra Encantada, headquartered in Minneapolis, MN is the leader in Spanish immersion early education®, and provides high-quality language immersion education and care to children 6 weeks through 6 years of age. Our award-winning concept has received numerous accolades, including Top 50 Franchise Companies Doing the Most to Champion Diversity by Entrepreneur Magazine, 10 Hottest Franchise Businesses in America by Inc Magazine, and The Americas' Fastest Growing Companies. We are currently in four states and expanding to several new states a year. At Tierra Encantada, our values fuel everything we do. We are passionate about nurturing children's growth and creating intentional learning environments that inspire curiosity and development. We celebrate the richness of diversity, embracing the unique perspectives it brings to our community. Guided by optimism, we are driven by a shared vision for a brighter future for every child, family, and team member we serve. Join us and be part of a mission-driven team that is committed to making a lasting impact-one child, one family, and one community at a time. Tierra Encantada is hiring for a Franchise Business Coach, who will play a critical role in ensuring the success and growth of our franchisees by providing them with ongoing support, guidance, and best practices. This role involves working closely with franchise owners to help them implement the company's proven business model, optimize their operations, and achieve their financial goals. The ideal candidate will have a strong background in business coaching and franchise operations. This position will report directly to the Chief Operating Officer.

Requirements

Bachelor's degree in Business Administration, Early Childhood Education, or a related field.
Minimum of 5 years of experience in franchise operations, business coaching, or multi-unit management, preferably within the early childhood education sector.
Strong business acumen with a deep understanding of financial management, marketing, and operations.
Excellent communication, interpersonal, and leadership skills.
Ability to analyze complex data and provide actionable insights.
Proficiency in using business management software and tools.
Results-oriented with a proactive approach to problem-solving.
High level of empathy, patience, and the ability to inspire and motivate others.
Strong organizational skills and the ability to manage multiple tasks and priorities effectively.
Willingness to travel as required to support franchisees in various locations.

Nice To Haves

Knowledge of early childhood education principles and best practices is preferred.

Responsibilities

Franchise Partner Support:
Serve as the trusted advisor to franchise owners, providing operational, financial, and strategic guidance.
Build strong relationships with franchisees to foster collaboration and long-term success.
Act as a liaison between the franchisees and the corporate team, addressing any concerns or challenges that arise and providing timely resolutions.
Operational Excellence
Conduct regular business reviews, site visits, and performance audits to ensure compliance with brand standards, policies, and procedures.
Guide franchisees in maintaining compliance with company policies, procedures, and quality standards. Offer solutions for operational challenges and ensure adherence to best practices.
Identify opportunities for operational improvement and provide actionable recommendations.
Support the rollout of new programs, initiatives, and system-wide changes.
Financial & Performance Management
Regularly review and analyze franchisees' financial reports, key performance indicators (KPIs), and other relevant metrics to identify areas for improvement and growth opportunities.
Collaborate with franchisees to develop and execute joint business plans that align with both the franchisee's goals and the company's strategic objectives. Monitor progress and adjust plans as needed to ensure success.
Provide guidance on cost control, revenue growth, and maximizing profitability.
Training & Development
Coach franchise owners and their management teams on best practices in operations, marketing, customer service, and staff development.
Coordinate and deliver training sessions for franchisees and their staff on various topics, including curriculum implementation, customer service, and business management.
Brand Growth & Market Development
Collaborate with franchisees to implement local marketing strategies that align with brand standards.
Support the evaluation of new market opportunities and the successful opening of new locations.
Stay informed about industry trends, market conditions, and competitive landscape to help franchisees make informed business decisions.