Franchise Business Coach

About the position

As a Franchise Business Coach on the Mosquito Joe team, you will provide operational support to franchise owners, assisting them with day-to-day operations and strategic planning. Your role will involve communicating with the franchisor to keep them updated on franchisee status and providing feedback on the franchise system. You will gather and analyze data to track franchisee performance and identify areas for improvement, motivate and coach franchisees, enforce franchise compliance, and celebrate their successes. This position is designed for someone who is driven and eager to innovate within the franchise business.

Responsibilities

• Provide operational support to franchise owners, assisting with day-to-day operations and strategic planning.
• Communicate with the franchisor to keep them updated on franchisee status and provide feedback on the franchise system.
• Gather and analyze data to track franchisee performance and identify areas for improvement.
• Motivate and coach franchisees, providing feedback, helping them set goals, and celebrating their successes.
• Enforce franchise compliance, ensuring franchise owners follow the franchisor's rules and regulations.

Requirements

• 5 years of franchise/business consulting/small business ownership experience.
• Understanding of Profit & Loss and how to drive profitability.
• Knowledge of field operation concepts, practices, and procedures.

Nice-to-haves

• Proven experience building relationships.
• Outstanding communication skills.
• Mastery of MS Office.
• Sense of humor.
• A track record of setting goals and delivering results.
• Enthusiastic learner with a positive attitude.
• Leadership skills.
• Business acumen.
• Problem-solving skills.

Benefits

• Equity and annual bonus opportunities.
• Paid time off.
• Paid holidays.
• Recess breaks.
• Wellness programs.