Framing Manager

Michaels Stores

167d • $18 - $23

About The Position

As a Lead Framer at Michaels, you will lead and coach a team of framers focused on building customer relationships while creating custom framing solutions for their art. You will drive custom framing sales and assist customers in creating memorable framing solutions. Your role will involve assisting the Store Manager in managing adherence to Standard Operating Procedures (SOPs) and ensuring compliance with applicable laws and company policies. You will be responsible for developing and coaching the team on selling behaviors, delivering high-quality custom framing solutions on time, and achieving key performance indicators (KPIs). Additionally, you will manage inventory processes, execute shrink and safety programs, and serve as Manager on Duty (MOD). You will also participate in the hiring, onboarding, and training of new team members, while promoting a positive work environment and commitment to the organization’s vision and values.

Requirements

• Basic computer skills.

Nice To Haves

• Previous custom framing experience is preferred.
• Retail management experience.
• Experience leading a sales team.

Responsibilities

• Lead and coach a team of framers to build customer relationships and drive custom framing sales.
• Assist Store Manager in managing adherence to Standard Operating Procedures (SOPs) and company policies.
• Develop and coach team selling behaviors.
• Deliver high-quality custom framing solutions on time by planning workload with the Store Manager.
• Achieve personal and team KPIs.
• Manage inventory management processes and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Assist with interviewing, onboarding, coaching, and training of new team members.
• Participate in performance management activities of the team.
• Promote a positive image and serve as a role model for others.
• Participate in truck unloading and stocking processes.

Benefits

• Health insurance (medical, dental, and vision)
• Paid time off
• Tuition assistance
• Generous employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees