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As a Lead Framer at Michaels, you will lead and coach a team of framers focused on building customer relationships while creating custom framing solutions for their art. You will drive custom framing sales and assist customers in creating memorable framing solutions. Your role will involve managing adherence to Standard Operating Procedures (SOPs) and ensuring compliance with applicable laws and company policies. You will also be responsible for achieving key performance indicators (KPIs) and managing the framing team to meet their goals.