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The position involves leading and coaching a team of framers who focus on building customer relationships while creating custom framing solutions for art. The role requires driving custom framing sales and assisting customers in creating memorable framing solutions. Major activities include assisting the Store Manager in managing adherence to Standard Operating Procedures (SOPs) and company programs, ensuring compliance with applicable laws, and executing company policies and standards. The position also involves developing and coaching team selling behaviors, delivering high-quality custom framing solutions on time, achieving KPIs, managing inventory processes, and serving as Manager on Duty (MOD). Additionally, the role includes participating in talent development activities, conducting interviews, and training new team members.
