Four Seasons Minneapolis Internship (Summer 2026)

Four Seasons Hotels-posted 3 months ago
$16 - $23/Yr
Full-time • Intern
Minneapolis, MN
5,001-10,000 employees
Accommodation
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The Four Seasons Hotel Minneapolis seeks Interns to join our talented team! Start your career journey with Four Seasons Hotel Minneapolis where we foster connection, celebrate character, and develop craftsmanship. As an Intern, you'll join a uniquely talented team dedicated to supporting your growth and helping you do your best work. Whether you're inspired by our culture, incomparable views of the Mississippi River, or two-time James Beard Award-winning native Minnesotan chef, discover why your future starts here.

  • Answer telephones and communicate with guests and employees alike in a professional and timely manner.
  • Operate several computer systems at once to field guest requests, communicate with team members, etc.
  • Demonstrate knowledge of various services and offerings to guests to make their stay more comfortable.
  • Create a strong sense of arrival for hotel, residential, restaurant and banquet guests by welcoming guests as they arrive to the hotel, unloading guests' luggage, and providing guests with directions, recommendations, and information about the city.
  • Handle all guest interactions with the highest level of hospitality and professionalism; assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
  • Provide guests with food and beverage, water, and oshibori service, spritzing, towels and assistance with seating arrangements at the pool and surrounding areas.
  • Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction.
  • Pick-up and deliver towels/towel bins to and from the laundry and towel stands.
  • Maintain the Pool and seating areas in an orderly and clean manner.
  • Use the hotel computer systems and phone system effectively.
  • Assist in the role of Server, Server Assistant, and Host/ess as needed.
  • Handle all resident interactions with the highest level of hospitality and professionalism - accommodating special requests whenever possible; resolve resident complaints; assist residents in all inquiries in connection with residence/hotel/resort services, hours of operations, key residence/hotel personnel, in-house events, directions, etc.
  • Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves resident packages, groceries, luggage, dry cleaning and flowers.
  • Manage and provide access to the building(s) and units with all vendor/contractor/homeowners' service providers and visitors, after previous authorization received, assist with vendor/contractor scheduling, verify identity and provide appropriate residence access for vendor/contractors and homeowners' service providers.
  • Ensure that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current.
  • A minimum three months of experience in hospitality or related industry.
  • Strong written and verbal communication skills in the English language.
  • Ability to operate computer equipment and systems.
  • A genuine passion for hospitality and desire to be the best!
  • Rooms Internship Wage: $16.97 - $23.49 per hour.
  • Food and Beverage Internship Wage: $17.77 per hour + tips.
  • Residences Internship Wage: $22.40 per hour.
  • Parking discount.
  • Staff lounge and cafeteria space with city view.
  • Daily meals inspired by award-winning chefs.
  • 401(k) retirement plan.
  • Complimentary uniforms and uniform care (if applicable).
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