FOUNTAIN WORKER - VIA VIA FOOD HALL

The Venetian Resort Las Vegas•Las Vegas, NV

10d•Onsite

About The Position

The primary responsibility of the Fountain Worker - Food Hall is to create an extraordinary experience by providing guests with prompt service, quality food, beverages and other products, and maintaining a clean and comfortable environment. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures.

Requirements

21 years of age.
Proof of authorization/eligibility to work in the United States.
High School diploma or equivalent.
Ability to communicate clearly and effectively in English, both in spoken and written form.
Must be able to obtain and maintain a valid Alcohol Awareness Card, Health Card or any other certification or license, as required by law or policy.
Must possess a positive, warm, and welcoming demeanor.
Minimum of 1 year of recent cash handling experience.
Minimum of 1 year of recent food server, cashier, fountain worker or barista experience in a luxury environment or similar setting.
Working knowledge of equipment to include, but not limited to beer drafts, coffee/espresso makers and various kitchen equipment.
Perform basic math skills: addition, subtraction, division and multiplication.
Excellent guest service skills.
Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
Must be able to work varied shifts, including nights, weekends and holidays.
Must be able to: Lift or carry 50 pounds, unassisted, in the performance of specific tasks, as assigned.
Physically access all areas of the property and drive areas with or without reasonable accommodation.
Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
Ability for prolonged periods of time to walk, stand, push, stretch, bend, reach and kneel.
Work in a fast-paced and busy environment.
Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

Responsibilities

Welcome guests with a friendly and welcoming demeanor, providing prompt and memorable service.
Take food & beverage orders, answer questions, give recommendations, and serve orders to guests, while ensuring all guest needs are met.
Skillfully prepare and serve a variety of espresso, coffee, non-alcoholic beverages, alcoholic beverages, and food items.
Ensure consistent quality in drink and food preparation, following established recipes, procedures, and presentation standards.
Follows health, safety, and sanitation guidelines for all products.
Accurately process and fulfill guest orders, while acknowledging special requests and dietary restrictions and proactively communicating any requests with fellow Team Members to ensure accuracy of order.
Handle cash transactions, process payments, organize orders, and effective use of the Point-of-Sale (POS) system.
Maintain excellent cash handling skills, providing accurate change to guests, and a balanced cash drawer at all times, in accordance with Venetian cash handling policies.
Maintain a calm demeanor during periods of high volume or special events to keep restaurants operating to standard and setting a positive example for all Team Members.
Effective and elevated communication skills to convey all required information to guests, fellow Team Members, business partners, and leadership.
Ensure all areas are kept clean & maintain a clean and organized workspace.
Possess detailed food and menu knowledge.
Possess cocktail, liquor, beer, and wine knowledge.
Maintain proper hygiene and a presentable uniform and appearance, in accordance with Venetian appearance policies.
Comply with policies and procedures of the department to complete service satisfactorily.
Proper performance requires physical and mental dexterity in order to accomplish tasks associated with the completion of the service. Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service. Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed, or reviewed.
Acts with integrity, honesty, and knowledge that promote culture and values of The Venetian and all Partner restaurants.
Assists with new Team Member's training by demonstrating all values and policies & procedures required by The Venetian and all Partner Restaurants
Follows all policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Team Members during each shift.
Safety is an essential function of this job.
Consistent and regular attendance is an essential function of this job.
Performs other related duties as assigned.