Fountain Full Time - GCM

Ghirardelli Chocolate Company • San Francisco, CA

383d • $42,224 - $42,224

About The Position

The position involves providing exceptional guest service at Ghirardelli Chocolate Company's fountain area, ensuring a clean and sanitary environment while maintaining knowledge of products and pricing to enhance customer experience. Employees act as brand ambassadors, contributing to the company's vision of being America's #1 premium chocolate company.

Requirements

• Exceptional guest service skills
• Knowledge of food safety guidelines
• Ability to maintain cleanliness and organization in work areas
• Strong communication skills
• Ability to work in a fast-paced environment
• Basic knowledge of food preparation and service

Nice To Haves

• Experience in a retail or food service environment
• Familiarity with chocolate products and their preparation

Responsibilities

• Provide exceptional guest service
• Maintain detailed knowledge of all products, pricing, and company history
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
• Follow food safety guidelines and maintain cleanliness of all areas
• Keep all fountain and condiment supplies stocked and in good condition
• Maintain storerooms, coolers, and freezers in a clean and orderly fashion
• Clean windows and mirrors as needed
• Maintain guest and employee washing facilities in good working order
• Properly set up, maintain, and break down fountain area
• Replenish toppings and various fountain items throughout the day
• Minimize or eliminate food waste
• Maintain proper level of all required ice cream flavors
• Keep knowledge level current of all fountain products and their required preparation
• Work as a 'Topper' or 'Scooper' as needed
• Perform 'Semi-Table Service' function as part of overall guest satisfaction

Benefits

• Competitive hourly wage starting at $20.30
• Opportunities for career advancement
• Employee discounts on products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees