Join Customer Engineering and play a pivotal role in Intel’s transition from IDM to Foundry. Customer Engineering is an integral part of MDCE (Manufacturing Development and Customer Engineering) which is responsible for both improving yield and performance on high volume manufacturing technologies and supporting all Intel’s customers. Customer Engineering works with our foundry customers to ensure they receive world class service. This job requisition seeks a fab integration Customer Engineering role in the MDCE Customer Engineering organization, reporting to a Customer Engineering manager. Selected candidates will work closely with internal teams and external customers to ensure seamless technology integration and customer satisfaction. Customer Integration engineers' responsibilities include (but not limited to): Critical Responsibility will be for identifying recurring patterns and learnings from customer engagements, abstracting these into foundry standards, systemising, automating and proliferating them across other technologies and customers. Be the DRI (Directly Responsible Individual) to support customer improvement projects and respond to process issues on behalf of the customer. Will be responsible for regular communication with the customer and from the customer to the factory. Be the single point of contact for FEOL and/or BEOL process integration issues for customer. Collaborate with Technology Development team to import new technology to Customer Products. Work with FEOL/BEOL Integration, Device, Defect Reduction and Yield Analysis team members to identify root cause of yield/performance issues and implement mitigation plan in defined timeline to meet committed production yield/performance targets and to support fast paced yield ramp-up in high-volume manufacturing phases. Own engineering projects to improve product yield, quality, performance and to reduce wafer cost. Candidate should possess the following behavioral skills: Problem-solving technique with strong self-initiative and self-learning capabilities. Comfortable working with a high degree of autonomy Ability to work with multi-functional, multi-cultural teams. Must be highly organised with the ability to identify patterns from customer-specific issues, abstract key learnings, and systemise and proliferate best practices across teams and technologies. Must demonstrate excellent communications skills and the ability to distil complex information in to easily understandable messages. Must possess a high degree of ownership for problems with a high tolerance for ambiguity. Demonstrate interpersonal skills including influencing, engaging, and motivating.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees