Founding Product Designer

Clarion • New York, NY

9d • Onsite

About The Position

At Clarion, we're rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30-40% of patient calls while staff drowns in administrative tasks. We believe AI agents should handle these workflows—scheduling, billing, prescription refills—so healthcare teams can focus on actual patient care. We're building the communication infrastructure that modern healthcare desperately needs. Our AI agents don't just answer calls; they complete entire workflows end-to-end, giving providers back their time and ensuring patients never go unheard. We've already handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Founded by a Stanford/Harvard-trained physician who was on the founding team of Two Chairs and Ophelia, and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce, we uniquely understand both the clinical and technical challenges of transforming healthcare communication. We've raised $5.4M from Accel, Y Combinator, Sequoia (scout) , and healthcare founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York, moving fast to ensure no patient call goes unanswered.

Requirements

• 3+ years of design experience: Portfolio showing both brand and product design work, with ability to create cohesive experiences across mediums
• Full-stack designer: Comfortable moving from brand strategy to UI design to copywriting within the same day
• Systems thinker: Can create scalable design frameworks for both visual and conversational interfaces
• Figma fluent: Expert-level proficiency in design tools, with ability to create everything from logos to prototypes
• In-person collaboration: Excited to work from our NYC office daily

Responsibilities

• Own our entire design language: Define Clarion's brand identity across all touchpoints—from marketing website to product interfaces to sales materials—ensuring we stand out in healthcare
• Design AI voice experiences that feel human: Craft conversation flows, dialogue scripts, and interaction patterns that make our AI agents sound natural, empathetic, and trustworthy to patients
• Create intuitive product interfaces: Build dashboards and tools that make complex AI capabilities feel simple for overwhelmed healthcare teams
• Bridge the visual and auditory: Design cohesive experiences where what customers see perfectly complements what patients hear during AI conversations
• Build our design system from scratch: Establish visual guidelines, component libraries, and voice interaction patterns that scale as we grow
• Ship brand experiences at startup speed: Create everything from pitch decks to product demos to conference materials that make healthcare buyers stop and pay attention

Benefits

• Direct mentorship: Work closely with our founding team and shape both product and brand direction from day one
• Meaningful equity: Early employee stock options with significant ownership potential
• Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, daily team lunches
• Team culture: Quarterly retreats and monthly team events that build real connections in our close-knit NYC team
• Impact at scale: Your designs—both visual and voice—will directly improve healthcare access for millions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed