Founding High School Director of Operations

Neighborhood Charter Schools•New York, NY

15d•$115,500 - $131,325•Onsite

About The Position

The Founding High School Director of Operations is responsible for building and leading the operational systems that enable the NCS high school to open strong and scale effectively over time. Reporting to the Founding High School Principal and working in close partnership with the Senior Director of Operations & Enrollment and other network teams, the DOO translates the school’s vision into operational reality—ensuring that enrollment, facilities readiness, scheduling, and core systems are designed to support a high-quality student and family experience. This role is both foundational and outcomes-driven. The Founding DOO will build systems that do not yet exist while also owning high-stakes results, including meeting enrollment targets, preparing a temporary facility for opening, and ensuring that high school–specific operational systems function smoothly from day one. Through this partnership, the Founding DOO ensures alignment with network-wide enrollment and operations systems while retaining day-to-day ownership of high school execution. As the school grows, the DOO will steward these systems so they remain coherent, sustainable, and responsive to increasing complexity. The Founding DOO is a visible, trusted leader within the school community and an essential partner to the Principal in realizing the NCS high school model in practice.

Requirements

Bachelor’s degree required; Master’s degree or other advanced degree preferred.
Minimum of 3–5 years of experience in school operations leadership, with direct experience in NYC school operations.
Proven success leading school operations, with responsibility across multiple operational domains (e.g., finance, compliance, HR, enrollment, facilities, or systems).
Demonstrated track record of high achievement and accountability across operational functions.
Proven ability to manage and develop employees and teams, including setting expectations, providing feedback, and fostering accountability.
Strong strategic thinking and problem-solving skills, with the ability to work collaboratively across multiple teams and stakeholders.
Strong communication and relationship-building skills.
Self-starter with a high degree of initiative and comfort tackling complex, ambiguous, or “thorny” problems without waiting for direction.
Deep sense of personal accountability and eagerness to own all aspects of high school operations across domains.
Comfort building systems that do not yet exist while simultaneously delivering high-stakes results.
Ability to anticipate challenges and proactively solve problems in fast-moving, high-accountability environments.
Strong judgment about sequencing and pacing work so teams experience clarity rather than overload.
Commitment to equity, inclusion, and operational excellence as mutually reinforcing priorities.
Alignment with NCS’s mission, values, and vision for a high-quality, inclusive high school experience.