Founding Engineer

Orby AI • New York City, NY

269d

About The Position

We're building the AI layer for America's 33M SMBs. Our growth is explosive. 10x last year, 20% MoM, raised $3M seed from Pear a few months ago, 300+ businesses using us today (1000+ by year-end). We've discovered a completely overlooked path to dominate this SMB market while everyone else is fighting over enterprise deals. Our early traction proves the model works - now we need the right product leader to help us scale. We started with AI receptionists and quickly expanded into something far more powerful. Our platform is the SMB Customer Revenue Engine - AI agents handling all conversations, an intelligence layer learning from every interaction, and outbound AI driving real revenue growth. Our vision is bold: to become the SMB super app-a single, intelligent platform that manages everything for SMBs, from customer acquisition to retention.

Requirements

• 2-5 years experience in fast-moving product engineering teams.
• Strong full-stack skills with experience shipping in production.
• Obsessive about customer needs.
• Comfortable debugging, writing tests, and engaging with customers.
• Strong communicator, able to collaborate with PMs, designers, and sales.

Nice To Haves

• Experience with AI, Twilio, or voice/video APIs.
• Built tools for SMBs before (e.g., Shopify, ServiceTitan, GoHighLevel).
• Ability to hold your own in a sales conversation or onboarding call.

Responsibilities

• Be the first full-stack founding engineer, influencing product evolution.
• Write code and engage with customers.
• Jump on big deals and unblock growth experiments.
• Influence the product roadmap directly.
• Own features end-to-end, from prototype to scaling in production.
• Ship revenue-generating features used by hundreds of SMBs in the first 90 days.
• Sit in on sales and support calls, turning feedback into fast product iterations.
• Work across the stack (TypeScript, React, FastAPI, Postgres, Twilio, LiveKit).
• Patch critical AI logic that affects call quality.
• Build internal tools that enhance go-to-market speed.
• Own large product surface areas after 6 months.
• Drive adoption of features across 1000+ businesses.
• Mentor new hires and shape engineering culture.
• Architect key parts of the system after 12 months.
• Be known by name to major customers and help close seven-figure deals.

Benefits

• Competitive salary & benefits.
• Generous equity.
• Unlimited PTO.
• Company-paid lunch/dinner in office.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 11-50 employees