Founding Customer Success Lead
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About The Position
Budgie Health is here to make healthcare benefits less confusing. People shouldn't need a PhD to understand their healthcare. At Budgie, we are reinventing how Americans interact with their healthcare benefits. We believe that by translating complex healthcare data into simple financial experiences, we can empower people to make better decisions, while saving time, money and stress. Employers also benefit from potential cost-savings, employees who are more engaged with their benefits and most importantly, healthier! As the Director of Customer Success, you will serve as the primary point of contact for our employer clients, ensuring they achieve maximum value from our platform. From onboarding to ongoing engagement to renewal, you'll play a key role in making sure our clients have a seamless experience with Budgie. You will collaborate cross-functionally with sales, product, and support teams to drive client satisfaction, retention, and expansion. You will work directly with the cofounders (Head of Product and Ops and CEO) to help build Budgie!
