Pear VC-posted 10 months ago
Full-time • Entry Level
New City, NY

Phaselab is rebuilding the legacy eDiscovery industry from the ground up, empowering in-house legal teams with tools for document production that bypass the existing services-heavy approach. We're Seed stage but are already working with Fortune 500 companies and are scaling rapidly. We’re looking for a Founding Business Operations Manager to help us build and scale our go-to-market strategy. You’ll report directly to our CEO and work closely with our entire team to improve how we market and sell our product. This is a high-ownership, high-impact, high-growth role where you’ll directly shape the future of Phaselab’s business and will have the opportunity to explore every part of GTM functions.

  • Shadow sales and client calls.
  • Review our website, CRM, and marketing metrics.
  • Use the product to understand how it works and identify areas for improvement.
  • Create a plan for improving our CRM and marketing metrics.
  • Create two pieces of content for our website and LinkedIn.
  • Co-own our content calendar with our CEO.
  • Own lead qualification and scheduling.
  • Own the measurement of marketing, sales, and CSAT metrics.
  • Travel to conferences, events, and client visits.
  • Extreme ownership and attention to detail.
  • Knowledge of or excitement about the rapidly changing legal tech landscape.
  • Experience in startup sales or marketing.
  • Interest in gaining experience across the end-to-end client experience, from prospect to client.
  • Very strong writing and oral communication skills.
  • A bias for action: You ship fast and iterate based on feedback.
  • Impact: Your work will directly shape the future of the company.
  • Growth: High ownership, deep collaboration with company leadership and customers.
  • Speed: We move fast, ship often, and value autonomy.
  • Culture: Our team is kind, collaborative, inquisitive, and inclusive.
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