Founders Associate
About The Position
Probook is the AI dispatcher for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate. Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 band-aid fix and a $20,000 system replacement. By automating previously high-touch workflows around the clock, Probook ensures a consistent customer experience without the need for 24/7 live staffing. We unify our customers' processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation. Our CEO is running many critical functions of this company simultaneously. This role exists to make sure his time reflects his priorities — and that nothing falls through the cracks while he's moving fast. You will own his calendar, inbox, and logistics end-to-end. You will operate with full context on what matters most, exercise independent judgment, and keep things moving without being asked twice. Every major decision and conversation at Probook runs through the person you support — you will have a front-row seat to all of it.
Requirements
- NYC-based; 5 days/week in-office + available on weekends as needed
- 3+ years supporting a founder or C-suite executive at a high-growth startup, VC-backed company, or investment firm
- Proven track record managing a complex, high-volume calendar with frequent last-minute changes
- Available outside standard hours; willing to travel with or on behalf of the founder as needed
- Strong written communication — you can draft correspondence that doesn't need to be rewritten
- Fluent in Google Workspace and modern scheduling and productivity tools
Responsibilities
- Full ownership of the founder's calendar: scheduling, sequencing, conflict resolution, and focus time protection
- Inbox management: triage, draft responses, and flag what requires direct attention
- Travel logistics: flights, hotels, ground transport, and itineraries built around the founder's schedule and working style
- Meeting preparation: briefing documents, context summaries, and next-step tracking
- Expense management: accurate and timely
- Ad hoc personal and professional logistics, handled with discretion
Benefits
- Meaningful early-stage equity
- Comprehensive medical, dental, and vision
- $1,000/month stipend (food, gym, Uber) + really good office snacks
- Direct exposure to world-class investors and advisors
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
