Foundation Room Door Host/Security

Hob Entertainment • Chicago, IL

121d • $16 - $20

About The Position

The Role: Maintain the safety and security of all staff, artists, vendors, guests, and members. Create and maintain a positive and uplifting experience for diverse groups of individuals.

Requirements

• Responsible Alcohol Awareness Training Certification or Equivalent.
• Flexible schedule and ability to work late hours.
• 3 years work experience interacting with people in a positive environment.
• Read, write and speak English fluently.
• Must be able to lift or move up to 25 lbs using proper lifting techniques.
• High School Diploma or equivalent.
• Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving.
• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills.
• Ability to diffuse possibly volatile situations with tact and diplomacy.
• Tolerance of all cultures, music and art forms.

Nice To Haves

• Bi-lingual.
• Cash handling experience.
• Experience recognizing valid ID's.
• Experience in a live music environment.
• Self-defense training.
• Experience using metal detection equipment.

Responsibilities

• Ability to give proper recognition to Foundation Members, Live Nation Executives, and VIP's to instill appreciation for their membership and patronage.
• Serve as a resource of information for all Members regarding their experience within both the Foundation Room and House of Blues.
• Provide assistance to Members regarding the timing of their reservation.
• Provide assistance to all positions and communicate effectively with others to enhance members' experience.
• Maintain contact with Manager, Chef, Bartender, and Server regarding the arrival of Members.
• Constant observation of Lounge area and Podium to uphold the ambiance of the Room.
• Articulate vocabulary with the ability to adapt and socialize with current audience.
• Exemplary and professional grooming standards.
• Ability to anticipate guests' needs.
• Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility.
• Prevent and resolve altercations among guests.
• Lead guests and other employees in emergency evacuation procedures and provide assistance.
• Maintain control by circulating through your work area throughout the shift.
• Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue.
• Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search.
• Enforce House policy regarding photos/videos/recording devices.
• Safeguard against theft and property damage.
• Communicate clearly using radios, hand signals, and flashlights.
• Remain in constant contact throughout the shift.
• Set up area before opening (stanchions, table configuring, etc.).
• Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift.
• Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift.

Benefits

• Equal Employment Opportunity.
• Commitment to diversity and inclusion.
• Support for work-life balance.
• Professional and personal development opportunities.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED