Foster, Volunteer, and Community Outreach Coordinator

Weber County Careers•Ogden, UT

1d•$22•Onsite

About The Position

Foster, Volunteer, and Community Outreach coordinator position involves overseeing the daily functions and growth of volunteer engagement, including recruitment and retention of foster volunteers, animal placement, and population management for animals in Weber County Animal Shelter. This position will work closely with internal departments and community partners to strengthen WCAS’s public relationships and grow our capacity of care. This position is an in-office role with an expectation of travel and offsite support for events and/or activities.

Requirements

High school graduation or equivalent. Bachelor’s Degree preferred.
At least two years of increasingly responsible experience in and knowledge of general animal health and behavior.
Knowledge of animal behavior, health, and welfare, including best practices in animal handling and humane care.
Knowledge of animal first aid, ability to determine correct medication and dosage for animals with minor illnesses that can be treated at the shelter.
Knowledge of modern office practices and procedures; working knowledge of word processing, spreadsheet, and/or database software applications.
Skilled in typing and general office equipment.
Must be able to work independently, have strong critical thinking skills and know when to exercise judgement.
Ability to communicate with shelter director and staff.
Ability to make mathematical computations rapidly and accurately; ability to follow written and verbal instructions; ability to establish and maintain effective working relationships with employees, other departments, and general public.
Capable of standing/sitting for extended periods while entering data into computers.
Genuine commitment to the humane treatment of animals and a desire to make a positive impact.
Must be willing to work nights, weekends, and occasionally on a holiday.
Must be willing to obtain animal euthanasia certification, provided by shelter.
Due to the nature of this position, the successful candidate may be required to complete a pre-employment background check prior to starting the position.

Nice To Haves

Understanding of medical terminology highly desired.

Responsibilities

Coordinate and oversee a structured volunteer program that aligns with and supports the achievement of operational goals and objectives of Weber County Animal Shelter.
Serve as the first point of contact for volunteer and foster questions, feedback, and/or conflict resolution; provide coaching and corrective action when needed; plan and implement volunteer appreciation efforts, such as recognition events, awards and public acknowledgments to encourage long-term engagement and retention; communicate updates, opportunities, policy changes, and important reminders to the volunteers through all channels, email, newsletters, social media, and/or in-person meetings; reciprocate communication to staff when needed.
Collaborate with department leadership to develop and refine outreach and pet retention strategies, which are grounded in data, community feedback, and industry best practices; lead program planning efforts, including identifying target areas and evaluating and improving service programs, recommending changes as needed to increase impact; contribute to the creation of goals and metrics for outreach initiatives.
Build and execute recruitment strategies to attract diverse volunteers through online platforms, community partnership, local schools, and events; engage with community stakeholders to develop and maintain mutually beneficial relationships to augment recruitment of individual volunteers and group volunteer opportunities.
Enforce standard operating procedures for animal care, health, and safety as set by the director.
Promote animal adoption through various channels, engaging with the public, and facilitating positive adoption experiences. Foster relationships with state and country-wide shelters and rescues in order to support the directors humane care incentives.
Work with other staff members and departments to maintain accurate and current records of animal intake, adoptions, medical treatments, and other relevant data. Implement and manage all donor databases and oversee the integrity of the data entry and gifts processing.
Represent the organization at events, interact with donors, and build relationships with community partners. Assist in building a communications plan that is engaging and ensures ongoing awareness, education, and future shelter plans.
Respond to emergencies, animal health issues, and other unexpected situations with appropriate protocols as directed and under the supervision of the director.