Foster Concierge

Arizona Humane Society • Phoenix, AZ

2d • Onsite

About The Position

Foster Concierge The Arizona Humane Society is looking for a dedicated full-time Foster Concierge to join our Foster Team. This position will report to our state-of-the-art Rob and Melani Walton Papago Park Campus . If you are a talented administrative professional who is passionate about executing an excellent experience every time, please continue to read more now. Work-Life Balance (THREE DAYS OFF!) By joining our team, your schedule will be four 10-hour workdays, 7 AM - 6 PM, with three days off every week, giving you extra time to enjoy life outside of work! Paws Up For Great Benefits! Competitive salary Generous PTO program Up to 8 paid holidays per year 401(k) with employer contribution Medical, Dental and Vision Plans Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program! Discounts on veterinary services and other pet perks! A Day in the Life: As the Foster Concierge, you will act as the communication hub of our foster department. You will be responsible for greeting all Foster Heroes with a friendly smile, maintaining first impressions in the foster lobby and acting as a liaison between the Foster Heroes and our foster medical staff. This position is great for individuals with previous veterinary scheduling experience or recent graduates with a veterinary associate degree or someone aspiring to become a veterinary technician. You will provide exceptional communication to our Foster Heroes with a friendly smile, maintaining first impressions in the foster lobby and acting as a liaison between the Foster Heroes and our foster medical staff. You will speak directly with owners, adopters, staff, and volunteers about the pet's behavior and suitability for adoption through AHS. You will assist medical staff with providing treatment and direct the flow of animals through the behavior department and maintain a healthy capacity of behavior animals. You will be an integral part of staff and volunteer training on appropriate handling and bite prevention. Job Requirements: High school diploma/GED. Basic animal handling experience preferred. Must possess excellent telephone and customer service skills, externally as well as internally and present a professional appearance and demeanor at all times. Ability to multitask. Must be able to maintain accurate records. Work Environment / Physical Demands: The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of the job. There will be occasional wet floors, animal noises, odors, and dander. Most time will be spent in a typical air-conditioned and heated office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma/GED.
• Must possess excellent telephone and customer service skills, externally as well as internally and present a professional appearance and demeanor at all times.
• Ability to multitask.
• Must be able to maintain accurate records.

Nice To Haves

• Basic animal handling experience preferred.
• Previous veterinary scheduling experience or recent graduates with a veterinary associate degree or someone aspiring to become a veterinary technician.

Responsibilities

• Act as the communication hub of our foster department.
• Responsible for greeting all Foster Heroes with a friendly smile
• Maintaining first impressions in the foster lobby
• Acting as a liaison between the Foster Heroes and our foster medical staff
• Provide exceptional communication to our Foster Heroes with a friendly smile
• Maintaining first impressions in the foster lobby
• Acting as a liaison between the Foster Heroes and our foster medical staff
• Speak directly with owners, adopters, staff, and volunteers about the pet's behavior and suitability for adoption through AHS.
• Assist medical staff with providing treatment and direct the flow of animals through the behavior department and maintain a healthy capacity of behavior animals.
• Be an integral part of staff and volunteer training on appropriate handling and bite prevention.

Benefits

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees