Foster Care Licensing Specialist (Client Care Surveyor – 6 Openings)

State of Oregon

5d•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Are you passionate about protecting the safety and health of individuals with Intellectual and Developmental Disabilities (IDD) in Oregon? Do you have experience reading, interpreting, and applying Federal and State laws, rules, regulations, policies, and/or procedures? Has your background provided you with professional level verbal and written communication skills? Do you have critical thinking skills? Do you have outstanding organizational and time management skills? Then, we want to hear from you! Note: A cover letter is required, (please limit it to only two pages.) Failure to submit the required cover letter will result in disqualification of your application. What makes this job interesting & exciting? Your duties will vary from one day to the next. You will travel locally and across the state. Ensuring the health and safety for individuals who experience intellectual and/or developmental disabilities. Opportunity to strengthen your professional written and verbal communication skills. The team has grown significantly in the last two to three years, and we are adjusting to a variety of skill levels amongst our staff. You will be part of improving our processes and team dynamics. Summary of Duties The Office of Developmental Disabilities Services (ODDS) Licensing Unit administers a statewide program responsible for the licensing and oversight of care quality in programs serving individuals with intellectual and developmental disabilities. This includes the licensing of adult and child foster homes as well as 24-hour residential facilities. The purpose of the Foster Care Licensing Specialist position within the Foster Care Team is to inspect, evaluate, and monitor the quality and adequacy of care and services provided in adult and child foster homes. This position requires comprehensive knowledge of multiple administrative rules governing these settings, including but not limited to Adult Foster Home, Child Foster Home, Professional Behavior Support Services, Direct Nursing Services, and Home and Community-Based Services. Reviews and inspections conducted by the Foster Care Licensing Specialist require the ability to collect, analyze, and independently assess information to determine the quality and adequacy of care within statutorily mandated timeframes. These evaluations determine program compliance with federal and state regulations and ensure that individuals receiving services are safe, healthy, and that programs deliver service outcomes consistent with individualized service plans. Foster Care Licensing Specialists provide professional assessments of survey findings and make determinations regarding licensing compliance. Work is performed both independently and collaboratively, in accordance with applicable laws, administrative rules, professional standards of practice, and ODHS policies and Team procedures.

Requirements

A valid driver’s license and acceptable driving record is required for this position.
Three years of experience in areas related to nursing, social work, counseling, occupational therapy, speech therapy, physical therapy, developmental disabilities, dietetics/nutrition, or sanitation.
AND One of the following:
A Bachelor's degree in a health or human services field.
OR A license as a Registered Nurse.
Note: LPN certification and/or experience will not meet the minimum qualifications.
Attention to detail for following verbal and written directions, creating grammatically correct and legally appropriate documentation, etc.
Experience reading, interpreting, and applying Federal and State laws, rules, regulations, policies, and/or procedures.
Experience communicating clearly and cross culturally in writing, directly, or virtually including demonstrated technical writing skills and experience adjusting/adapting your communication style based on the audience’s communication style/needs and the information being shared.
Experience working with regulatory compliance including having the responsibility for licensing compliance and/or conducting investigations.
Experience working independently and as a member of a team.
Experience using critical thinking skills to perform job duties.
Experience using organizational and time management skills to manage your workload and coordinate with others.

Responsibilities

Work with a team, either as a team member or a team leader.
Work collaboratively within a team and independently.
Conduct on-site reviews of programs to monitor and ensure compliance.
Conduct inspections resulting from complaints received from local offices, consumers, families, or citizens to ensure the health and safety of individuals with developmental disabilities and continuing compliance.
Write reports and keeping records in databases such as ASPEN.
Determine when plans of improvement need to be developed and submitted by the service provider.