Forward Deployed Software Engineer
About The Position
GovWell is hiring a Forward Deployed Software Engineer to operate at the frontier of our most complex enterprise customers. As we close larger municipal deals with legacy systems, bespoke workflows, and high expectations, we need senior engineers who can engage directly with customers, unblock technical obstacles, and ensure enterprise growth strengthens rather than fragments the core platform. This role sits at the intersection of product, deployment, and revenue. You will work directly with complex municipalities, diagnose real-world constraints, build targeted solutions when appropriate, and translate recurring enterprise requirements into reusable product capabilities. This is a hands-on, high-ownership engineering role based in NYC (3+ days per week in office), with travel as needed for key customers.
Requirements
- 5+ years of experience as a full-stack or forward deployed engineer in a production SaaS environment.
- Strong product judgment with a track record of deciding when to build, abstract, configure, or push back.
- Experience working on customer-facing deployments, integrations, or migration-heavy environments.
- Effective communicator with executive-facing credibility.
- Comfortable operating under ambiguity and owning high-impact, revenue-sensitive problems.
- Strong coding ability in TypeScript/Node or similar
- Startup-oriented operator who moves quickly without over-engineering.
- Able to recognize recurring enterprise patterns and convert them into reusable systems.
- You align closely with our Core Values.
Responsibilities
- Unblock complex enterprise deployments by diagnosing and resolving technical and workflow blockers during high-stakes launches.
- Partner with Sales and Deployment Strategy on late-stage deals, providing technical feasibility judgment and credibility with senior municipal stakeholders.
- Translate bespoke customer requirements into scalable abstractions and propose productizable solutions.
- Build targeted code or configuration when necessary, while avoiding long-term product fragmentation or debt.
- Travel to complex or high-value municipalities to understand constraints firsthand and accelerate execution.
- Escalate durable product opportunities back to core teams and help shape roadmap decisions.
- Protect product coherence by ensuring enterprise work aligns with long-term platform strategy.
Benefits
- Competitive base salary.
- Equity / stock options.
- Medical, dental, and vision insurance.
- 401(k) program.
- Flexible PTO.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
