Forward Deployed Product Manager

Gradial•New York, NY

42d•$160,000 - $190,000

About The Position

Gradial is a Seattle-based startup enabling digital experiences at the speed of thought. We empower marketers and creatives to implement their ideas directly, with software that adapts over time. Our platform automates website and design system updates, large-scale migrations to new design systems, and continuous content optimization while adhering to company and product brands. Backed by world class investors, we’re looking to scale our platform and expand our team. At Gradial, we operate with extreme ownership, bias towards action and critical path planning. We tackle problems from first principles, question assumptions, and find creative solutions. If you want to take risks, work on groundbreaking technology, and see the direct impact of your work, Gradial is where you belong. Role Overview Gradial is hiring a Forward Deployed Product Manager to help enterprise clients activate our AI platform inside complex marketing technology environments. In this role, you’ll work directly with customers to translate business goals into technical implementations, shaping both product usage and roadmap. You’ll support late-stage sales, lead delivery, and ensure measurable impact post-launch - all while feeding critical insights back into product development.

Requirements

7+ years in product, implementation, or consulting roles within enterprise MarTech
Deep experience with CMS and DAM systems (e.g., AEM, Contentful, Sitecore) and content workflow tooling
Proven success deploying technology into complex client environments with multiple stakeholder groups
Strong product instincts with the ability to scope features and influence roadmap based on real-world usage
Excellent communication skills; comfortable aligning cross-functional teams around technical decisions
Willingness to travel for critical client engagements and cross-functional planning

Nice To Haves

Background in management consulting, systems integration, or forward-deployed product roles
Familiarity with AI-based marketing automation and analytics platforms

Responsibilities

Define integration scope, success criteria, and deployment strategy during late-stage sales cycles
Lead implementation efforts across CMS, DAM, and workflow automation tools in client environments
Design and validate agent-powered workflows that streamline content creation, personalization, and publishing
Act as the voice of the customer with Product and Engineering, translating implementation challenges into roadmap opportunities
Drive go-live, QA, and UAT processes with clear ownership of time-to-value
Deliver enablement resources, training, and documentation to support long-term adoption
Build trusted relationships with client-side marketing and technical stakeholders

Benefits

Gradial offers a comprehensive benefits package, including medical, dental & vision insurance, 401K retirement plan, paid time off, paid sick leave and other employee wellness programs.
Competitive salary and meaningful equity
Comprehensive health, dental and vision coverage
Fast-paced environment with flexibility and ownership
Real impact, zero bureaucracy
A front-row seat to building category-defining AI infrastructure

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