Forward Deployed Engineer

Rogo • New York, NY

91d

About The Position

Rogo is looking for customer-focused platform engineers to build effective custom solutions and tools that leverage Rogo APIs to solve real customer problems. As a Forward Deployment Engineer, you will work with our customers and other Rogo Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements. You will collaborate closely with Sales, Solutions Architects, and Customer Success Managers to deploy Rogo’s specialized AI infrastructure. You will also work with our Research and Product teams to provide insightful customer feedback.

Requirements

• 5-7+ years of professional software engineering experience, ideally in customer-facing roles at a product-driven technology company.
• Proven experience building and shipping production-grade backend services in languages like Java, Go, or Python.
• Demonstrated expertise in designing, deploying, and managing scalable and secure infrastructure in a major cloud environment (AWS, Azure, GCP).
• Practical experience with container orchestration (Kubernetes) and Infrastructure as Code (IaC) tooling.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Responsibilities

• Act as a trusted technical advisor by embedding with strategic customers to deeply understand their business challenges, workflows, and technical requirements.
• Architect and develop scalable, data-intensive applications and robust abstractions that solve customer-specific issues and can be scaled across our entire customer base.
• Liaise between the customer and core engineering teams to facilitate the build-out of customer-specific solutions.
• Own the end-to-end infrastructure lifecycle for customer Rogo deployments, from initial provisioning and configuration to production optimization.
• Occasionally flex into maintaining Terraform modules, Helm charts, and automation scripts to deploy and manage bespoke Rogo Kubernetes clusters that adhere to each customer's unique security and compliance requirements.
• Act as the voice of the customer to our core engineering and research teams, shaping the product roadmap by championing features and abstractions that solve critical real-world problems.
• Partner with Sales during the late stages of the sales cycle to lead technical validation and architect proofs-of-concept for strategic prospects.
• Collaborate closely with Solutions Architects and Customer Success Managers to ensure a seamless transition from pre-sales to post-sales and long-term customer value.

Benefits

• Exceptional traction: strong PMF with the world's largest investment banks, hedge funds, and private equity firms.
• World-class team: we take talent density seriously. We like working with incredibly smart, driven people.
• Velocity: we work fast, which means you learn a lot and constantly take on new challenges.
• Frontier technology: we're developing cutting-edge AI systems, pushing the boundaries of published research, redefining what's possible, and inventing the future.
• Cutting Edge Product: Our platform is state-of-the-art and crazily powerful. We're creating tools that make people smarter, reinventing how you discover, create, and share knowledge.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees