Forward Deployed Engineer

Partly

45d • Onsite

About The Position

In this role, you will work alongside other members of our product & engineering team to tackle hard, exciting problems and build beautiful software.
You’ll embed with customers in your local market, onsite where needed, to deeply understand their workflows, constraints, and what “success” looks like in the real world.
You’ll lead technical discovery, solution design, and delivery for high-impact customer deployments: integrations, data onboarding, workflow configuration, and new product capabilities required to unlock value.
You’ll build and ship production code that extends Partly’s core SaaS + API platform often in tight feedback loops with users without compromising reliability, security, or maintainability.
You’ll connect the dots between customer needs and our product/engineering roadmap: translate ambiguous problems into clear requirements, scoped milestones, and measurable outcomes.
You’ll be the hands-on technical owner for deployments post-launch: troubleshoot live issues, improve observability, harden edge cases, and drive continuous improvement.
You’ll become an expert in the complex (and messy) auto parts domain and help customers modernise how they source, identify, and transact parts.

Requirements

• 5+ years building and shipping complex software in production environments.
• Strong customer empathy and product thinking: you can turn real-world workflows into pragmatic solutions.
• Comfortable owning the full lifecycle: discovery → design → build → deploy → operate → iterate.
• Strong foundations in engineering fundamentals: APIs, testing, system design, data structures, and debugging.
• Ability to work across boundaries: you can collaborate with customer IT teams, ops teams, and internal product/engineering stakeholders with clear written + verbal communication.
• Experience integrating with external systems (APIs, webhooks, EDI/FTP/file feeds, SSO) and dealing with imperfect data.
• Able to operate in ambiguous environments and make good tradeoffs quickly (time-to-value vs long-term maintainability).

Nice To Haves

• Experience in forward-deployed / solutions engineering / technical consulting / implementation roles.
• Experience with automotive parts, repairer/supplier workflows, or adjacent B2B marketplaces.
• Experience with Rust (or strong interest in learning it).

Responsibilities

• You’ll embed with customers in your local market, onsite where needed, to deeply understand their workflows, constraints, and what “success” looks like in the real world.
• You’ll lead technical discovery, solution design, and delivery for high-impact customer deployments: integrations, data onboarding, workflow configuration, and new product capabilities required to unlock value.
• You’ll build and ship production code that extends Partly’s core SaaS + API platform often in tight feedback loops with users without compromising reliability, security, or maintainability.
• You’ll connect the dots between customer needs and our product/engineering roadmap: translate ambiguous problems into clear requirements, scoped milestones, and measurable outcomes.
• You’ll be the hands-on technical owner for deployments post-launch: troubleshoot live issues, improve observability, harden edge cases, and drive continuous improvement.
• You’ll become an expert in the complex (and messy) auto parts domain and help customers modernise how they source, identify, and transact parts.

Benefits

• Competitive base salary plus equity. Even though we’re a small startup, we offer competitive salaries and great equity.
• Parental leave and flexible return to work. After returning to work, primary carers can work 4-day weeks for 100% of their pay for the first twelve weeks. For secondary carers, we offer 10 days of leave at full pay.
• Flexible working hours. We’re office-first, but are flexible with hours and working from home when you need to.
• Base yourself with our U.S. team in a brand new WeWork office
• Monthly team lunches to celebrate our wins and enjoy each other's company outside the office.
• Ergonomic workspace. Sit-stand desks, ergonomic chairs, quiet spaces, and collaboration spaces to suit all kinds of working styles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed